Patient Flow and Queue Management System - Crownpoint Healthcare Facility

Closed Pre-Solicitation Posted

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Solicitation number
75H71026Q00216
Agency
Responses due
Set-aside
Buy Indian

Opportunity facts

Place of performance
Crownpoint, New Mexico 87313, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Indian Health Service, Navajo Area, intends to procure a Patient Flow and Queue Management System for the Crownpoint Healthcare Facility Pharmacy Department, with a Request for Quotations expected August 6, 2026 and quotes due August 13, 2026. The procurement is anticipated to be set aside under the Buy Indian Act (HHSAR Part 326), though the government is conducting market research to confirm the set-aside category or determine whether it will be competed on an unrestricted basis.

Place of performance is Crownpoint, New Mexico (Junction of NM State Highway 371 and Navajo Route 9). The requirement encompasses a commercially available system including software, licensing, hardware, implementation, project management, installation, workflow configuration, training, warranty, maintenance, and technical support to support patient check-in, virtual queuing, patient notification, digital signage, reporting, and administrative dashboards.

Period of performance is a 12-month base period plus four one-year option periods. NAICS code 541519 (Other Computer Related Services) applies, with a small business size standard of $34 million. Evaluation factors include technical capability, past performance, and price. Offerors must maintain active SAM registration at submission and award. An IHS Buy Indian Act Indian Economic Enterprise Representation Form is available; eligible Indian Economic Enterprises must certify 51% Indian ownership per 25 U.S.C. 47 and maintain eligibility through offer submission, award, and full contract performance. Contact Marshall L Arviso, marshall.arviso@ihs.gov, for additional information.

Notice text

The Indian Health Service, Navajo Area, Crownpoint Healthcare Facility, located in/at the Jct. of NM State Hwy 371, and Navajo Route 9, Crownpoint, NM 87313 has an upcoming requirement for a commercially available, Patient Flow and Queue Management System for the Crownpoint Healthcare Facility Pharmacy Department.

The anticipated acquisition includes software, software licensing, hardware, implementation, project management, installation, workflow configuration, training, warranty, maintenance, and technical support necessary to support patient check-in, virtual queuing, patient notification, digital signage, reporting, administrative dashboards, and related operational capabilities. 

The anticipated period of performance will be a base period of 12 months and four (4) one (1) year option periods. The North American Industry Classification System or NAICS code is 541519 – Other Computer Related Services, with a small business size standard of $34. million. 

The Request for Quotations No. 75H71026Q00216 in accordance with 12.201-1 will be issued on or by August 6, 2026.  Evaluation factors may include technical capability to meet the government need, past performance, and price.  Quotes will be due on or by August 13, 2026.  The Government is conducting market research to determine whether this requirement will be set aside under the Buy Indian Act (HHSAR Part 326) another socioeconomic program or competed on an unrestricted basis.

In accordance with 52.204-7 the offeror shall have an active Federal Government contracts registration in the System for Award Management (SAM) when submitting an offer or quotation in response to this solicitation and at the time of award.

For additional information, contact Marshall L Arviso @ marshall.arviso@ihs.gov.

THIS IS NOT A SOLICITATION.

Files

File Type Posted
IHS IEE Representation Form_Jan 2022_508 Compliant.pdf PDF

Notice history

Notice Type Posted
Patient Flow and Queue Management System - Crownpoint Healthcare Facility Latest solicitation Solicitation
This notice Pre-Solicitation
Patient Flow and Queue Management System - Crownpoint Healthcare Facility Original Pre-Solicitation

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