Paperless Medication Guides & Patient Education Platform

Closed Solicitation Posted

Solicitation number
36C26026Q0925
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
Place of performance
Portland, Oregon 97239, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 20, seeks a Paperless Medication Guides & Patient Education Platform for Portland VA Outpatient Pharmacy and Vancouver VA Outpatient Pharmacy, with proposals due September 8, 2026, at 1:00 PM Pacific Time.

Place of performance is Portland, Oregon 97239. The estimated contract value is $47 million. The contract structure comprises a Base Year (November 1, 2026 through October 31, 2027) plus four Option Years extending through October 31, 2031. The solution must be fully managed and cloud-based, generating unique QR codes on prescription labels that link Veterans to FDA-approved medication guides, patient education materials, and instructional videos integrated with ScriptPro pharmacy automation systems and Cerner/Oracle Health EHR workflows.

Key technical requirements include bilingual content in English and Spanish at a 4th-6th grade reading level, Section 508 accessibility compliance, no Protected Health Information encoding in QR codes, 99% system uptime, 100% content accuracy, annual content updates, support response within one business day, and electronic invoice submission to the Financial Services Center in Austin, Texas, with payment via Electronic Funds Transfer within Net 30 days. Offerors must submit unit prices for the Base Year and all four Option Years. Evaluation weighs technical factors greater than price, with noncompliant proposals deemed ineligible for award. The NAICS code is 513210, Software Publishers, and the PSC code is DA10, IT and Telecom—Business Application/Application Development Software as a Service. The contracting officer is Jose Ronstadt (jose.ronstadt@va.gov, 360-852-9885).

Notice text

Paperless Medication Guides & Patient Education Platform for Portland VA Outpatient Pharmacy and Vancouver VA Outpatient Pharmacy. 

Files

File Type Posted
S02 36C26026Q0925 Combined Synopsis.docx DOCX document
S02 36C26026Q0925.docx DOCX document

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