Opex mainteance and repair services
Closed Solicitation Posted
- Solicitation number
- 5000222022
- Agency
-
Internal Revenue Service
Department of the Treasury
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811310 Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
- PSC
- J074 Maint/Repair/Rebuild Of Equipment- Office Machines/Text Processing Sys/Visible Record Equipment
- Place of performance
- Andover, Massachusetts 01810, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Internal Revenue Service (IRS), Taxpayer Services division, is soliciting preventive maintenance and repair services for three OPEX OMATION 206 mail extraction systems and associated batcher units that are critical to the agency's mail processing operations at its Andover, Massachusetts campus. This combined synopsis and simplified acquisition is being conducted under FAR 12.6 and FAR 13 procedures, with this announcement serving as the only solicitation; no written solicitation will be issued. The contractor must perform quarterly preventive maintenance inspections, provide on-site repair services as needed, furnish all labor, parts, tools, and materials, and ensure use of OEM-certified parts and trained technicians to maintain equipment in optimal operating condition. The evaluation criteria emphasize the contractor's ability to meet the IRS's technical and proprietary requirements for OPEX equipment maintenance. The deadline for submission of quotes is April 22, 2026, just five days from the posting date of April 17, 2026.
This procurement is designated as a sole source acquisition with no set-aside, with OPEX Corporation identified as the intended awardee based on its proprietary ownership of patented hardware, software, and algorithms essential to the equipment. The contract will be a firm-fixed-price award beginning May 1, 2026, with a 12-month base period running through April 30, 2027, followed by three optional 12-month renewal years extending through April 30, 2030, for a total potential performance period of 46 months. The specific dollar values for the base year and option years are redacted from the justification documentation. The scope covers maintenance services for three mail extraction systems located at the Andover, Massachusetts facility, where the contractor must maintain the equipment to ensure uninterrupted processing of taxpayer correspondence and payments. Market research conducted by the IRS, including a Sources Sought Notice via SAM.gov, confirmed that no alternative vendors are capable of meeting the government's technical requirements for this proprietary equipment.
Notice text
General Information
- Solicitation Number: 5000222022
- Title: OPEX/OMATION Mail Extraction Equipment Preventive Maintenance and Repair Services
- Posted Date: 4/17/2026
- Response Date: 4/22/2026
- Set Aside: N/A – Sole Source
- NAICS Code: 811310 – Commercial and Industrial Machinery and Equipment Repair and Maintenance
- PSC Code: J074 – Maintenance/Repair of Office Machines
- Contract Type: Firm-Fixed-Price
- Place of Performance: Andover, MA
Description
This is a combined synopsis/solicitation for commercial services prepared in accordance with FAR 12.6 and FAR 13 - Simplified Acquisition Procedures, as supplemented with additional information included in this notice.
This announcement constitutes the only solicitation; quotes are being requested, and a written solicitation will not be issued.
The Internal Revenue Service (IRS), Taxpayer Services (TS), intends to award a firm-fixed-price contract to OPEX Corporation for preventive maintenance and repair services of OPEX/OMATION mail extraction equipment located at the Andover Campus.
This announcement constitutes the only solicitation; a written solicitation will not be issued.
Requirement Overview
The Government requires preventive maintenance and repair services for three (3) OPEX OMATION 206 mail extraction systems and associated batcher units in support of IRS mail processing operations.
These machines are critical to processing taxpayer correspondence and payments. Failure to maintain these systems would significantly impact mission operations and delay taxpayer service delivery.
Scope of Work
The contractor shall:
- Perform quarterly preventive maintenance inspections
- Provide on-site repair services as needed
- Furnish all labor, parts, tools, and materials
- Ensure use of OEM-certified parts and trained technicians
- Maintain equipment in optimal operating condition
Equipment Covered:
One (1) 12-month base period of performance which will begin 5/1/2026 through 4/30/2027, with three (3) 12-month option years for a total of 46 months (0001-3001) through 4/30/2030:
- OMATION 206 (S/N ZA02234)
- OMATION Batcher (S/N ZA02234)
- OMATION 206 (S/N ZA02235)
- OMATION Batcher (S/N ZA02235)
- OMATION 206 (S/N Z1273)
- OMATION Batcher (S/N Z1273)
Period of Performance:
- Base Year: 05/01/2026 – 04/30/2027
- Option Year 1: 05/01/2027 – 04/30/2028
- Option Year 2: 05/01/2028 – 04/30/2029
- Option Year 3: 05/01/2029 – 04/30/2030
Place of Performance:
Internal Revenue Service 310 Lowell Street
Andover, MA 01810
Security Requirements Contractor personnel must:
- Obtain visitor access credentials
- Be escorted at all times while onsite
Basis for Award
The Government intends to award without competition to OPEX Corporation. However, this notice allows other vendors to submit capability statements.
Award will be made on a Lowest Price Technically Acceptable (LPTA) basis, if competition is obtained.
This requirement is being procured on a sole source basis because:
- OPEX Corporation is the original equipment manufacturer (OEM)
- The equipment utilizes proprietary hardware, software, and algorithms
- No third-party vendors are authorized to perform maintenance
- Market research (including SAM.gov Sources Sought and RFI) identified no capable alternative vendors
- Only OPEX has the technical knowledge and access required to maintain system integrity
Use of non-OEM vendors would introduce unacceptable risk, including system failure and operational disruption.
Market Research Summary Market research included:
- SAM.gov database search under NAICS 811310
- Sources Sought Notice (SS) and Request for Information (RFI) posting
- Review of prior contracts and vendor capability
Results concluded:
- No additional vendors capable of meeting requirements
- OPEX Corporation is the only responsible source
Instructions to Interested Vendors:
This is not a request for competitive quotations. However, interested parties may submit a capability statement demonstrating ability to meet the requirement.
Submissions must include:
- Company name, UEI, and business size
- Evidence of OEM authorization or equivalent capability
- Technical approach
- Relevant past performance
Responses must be submitted via email by the response date.
Applicable Clauses:
The following FAR provisions and clauses apply:
- FAR 52.212-1 Instructions to Offerors – Commercial Items
- FAR 52.212-2 Evaluation – Commercial Items
- FAR 52.212-4 Contract Terms and Conditions – Commercial Items
- FAR 52.212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders
Attachment: 1 - Sole Source Justification in accordance with FAR 5.102(a)(6).)
Point of Contact Contract Specialist:
Zsaque Custis Zsaque.l.custis2@irs.gov
Contracting Officer:
Tanya Burnett Tanya.R.Burnett@irs.gov
Disclaimer:
This notice is for informational purposes only and does not constitute a request for proposals. The Government will not reimburse any costs associated with responding to this notice.
Files
| File | Type | Posted |
|---|---|---|
| 5000222022 OPEX Justification 04172026 Redacted.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Solicitation | |
| RFI - opex maintenance | Pre-Solicitation |
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