Nurse Triage Telephone Line
Awarded Award Notice Posted
- Solicitation number
- RFQ-25-PHX-001
- Agency
- Indian Health Service Department of Health and Human Services
- Awarded
- to Fonemed LLC
- Set-aside
- Total Small Business
Opportunity facts
- Contract number
- 75H71225P00006 Federal contract award
- NAICS code
- 561320 Temporary Help Services
- PSC
- Q999 Medical- Other
- Place of performance
- Whiteriver, Arizona 85941, United States
- Points of contact
-
- Jeremiah Murrell jeremiah.murrell@ihs.gov (660) 383-3878
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Health and Human Services Indian Health Service has awarded a contract to FoneMed LLC for a nurse triage telephone line service at the Whiteriver Service Unit. The contract, valued at a total potential $199,500, covers a base year from 12/1/2024 through 11/30/2025 with four additional one-year option periods extending through 11/30/2029. The service will provide a 24/7 toll-free nurse advice line for eligible Native Americans and Alaskan Natives, handling approximately 100 calls per month using registered nurses with at least three years of triage experience and Schmitt-Thompson protocols. The contract pricing starts at $31.50 per call in the base year, incrementally increasing to $34.95 per call in the final option year, with an estimated 1,200 calls annually. The awarded contract includes specific requirements for cultural sensitivity, HIPAA compliance, and detailed reporting of patient interactions.
Notice text
Base plus four (4) option years for nurse telephone triage system/service.
Award Number: 75H71225P00006
Awardee: FoneMed LLC
Award Total: $199,500.00
Awarded contract 75H71225P00006 to FONEMED LLC for 199500.00 on 2024-10-31.
Attachments
| File | Type | Posted |
|---|---|---|
| Atch B - Business Association Agreement (BAA).pdf | ||
| Atch D - Performance Work Statement 5 pgs.pdf | ||
| 75H71225P00006 ES.pdf | ||
| Atch C - 2024 Tax Exemption 3 pgs.pdf | ||
| Atch A - Rate Schedule.xlsx | XLSX spreadsheet |
Notice history
| Notice | Type | Posted |
|---|---|---|
| Nurse Triage Telephone Line | Award Notice | |
| Nurse Triage Telephone Line | Solicitation |
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