Notice of Intent; Maintenance and Repair Service Agreement for Tecan Instruments
Closed Special Notice Posted
- Solicitation number
- SHOPPR25000885
- Agency
-
Federal Bureau of Investigation
Department of Justice
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- Quantico, Virginia 22135, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Federal Bureau of Investigation has published a Special Notice announcing its intent to negotiate a sole source contract with Tecan U.S., Inc. for maintenance and repair services of specialized laboratory equipment. The FBI operates nineteen Tecan robotic workstations (Freedom EVO 150, Freedom EVO 200, Fluent 480, and Fluent 780) within its Laboratory Division that are critical to DNA analytical processes. This firm-fixed-price contract will cover preventative maintenance and repair services for a base year plus four optional one-year periods. The notice serves as the only public announcement for this procurement opportunity, with responses due by August 22, 2025. The FBI has determined that Tecan U.S., located in Morrisville, North Carolina, is the sole authorized vendor capable of providing the required hardware, firmware, software updates, and maintenance services for these specialized instruments.
The Special Notice establishes the FBI's justification for sole source procurement based on the critical nature of the equipment and existing operational requirements. The Tecan robotic workstations have been integrated into the FBI's DNA testing processes over two decades, with extensive protocols, quality documentation, and accreditation standards built around this specific equipment. Annual preventative maintenance visits are mandatory to maintain compliance with FBI Quality Assurance Standards and laboratory accreditation requirements. The procurement is limited to the original equipment manufacturer because introducing alternative robotic workstations would necessitate lengthy protocol development, validation testing, and comprehensive review processes involving multiple FBI technical staff and quality assurance personnel. Only Tecan U.S., as the manufacturer and authorized service provider, possesses the technical expertise and proprietary access necessary to maintain these mission-critical laboratory instruments. The contract falls under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance.
Notice text
Please read this notice carefully as it constitutes the only notice that will be published. The Federal Bureau of Investigation (FBI) intends to negotiate a sole source, firm-fixed-price (FFP) contract for preventative maintenance and repair services to Tecan U.S., Inc., (CAGE Code 1GUA3), 9401 Globe Center Drive, Suite 140, Morrisville, North Carolina, 27560. Currently, there are nineteen (19) Tecan robotic workstations that are being used by the FBI’s Laboratory Division (LD). Tecan U.S. is the only authorized vendor capable of providing hardware, firmware and software updates; and preventative maintenance and repair services of the Freedom EVO 150, Freedom EVO 200, Fluent 480, and the Fluent 780. These workstations are manufactured by Tecan U.S. The maintenance agreement will be for a base year and four (4) one-year option periods.
The FBI uses Tecan Robotic Workstations throughout the DNA analytical process. This equipment has been identified as a critical need, therefore requiring annual preventative maintenance visits to be compliant with accreditation and FBI Quality Assurance Standards. The use of any other robotic workstation other than those currently specified in the LD’s quality documentation would require development of new protocols, reviews, and approvals. Any new instrumentation would also require annual preventative maintenance services. The development of the aforementioned protocols is a lengthy, time-consuming process that entails detailed input by all Biologists, Forensic Examiners, Unit Chiefs, and the Biometrics Analysis Section’s (BAS) Technical Leader. The finished product requires review by the LD’s Forensic Analysis Support Unit (FASU), Technical Leader, and the LD’s Quality Manager.
Over two (2) decades of work has been committed to the DNA testing process and the instrumentation used. To make any changes would require extensive performance testing, validation, concordance testing, and re-establishment of procedures and re-writing of manuals to remain in compliance with the Quality Assurance Standards.
Conducting a developmental validation for any other instrumentation to be utilized by the LD would be a very labor intensive and costly process. The estimated developmental validation could exceed twelve months depending on the number of personnel resources devoted to the project. As more LD resources are devoted to the validation, the output of both DNA casework and database processing would be reduced which would cause an increase in case turnaround time. At the conclusion of a developmental validation, there is no guarantee that any other instrumentation being validated would pass the validation criteria. If the instrumentation does not meet the validation criteria, it would take at least six additional months to develop new standard operating protocols and address new quality assurance and quality control concerns.
Tecan U.S. personnel are certified to perform service and preventative maintenance. Tecan U.S. does not guarantee performance of an instrument if the instrument is not serviced by authorized Tecan personnel. Tecan U.S. is the only provider to perform on-site preventative maintenance and repair services. Additionally, in order not to void an existing warranty, all repair work must be done by Tecan U.S.
This notice will be distributed solely through the General Services Administration's System for Awards Management website (https://sam.gov/). Interested parties are responsible for monitoring the site to ensure they have the most up-to-date information about this acquisition. The Product Service Code (PSC) is J066; Maintenance, Repair, and Rebuilding of Equipment- Instruments and Laboratory Equipment. The North American Classification System (NAICS) Code is 811210; Electronic and Precision Equipment Repair and Maintenance.
The FBI intends to negotiate with only one source under the authority of FAR 6.302-1, (Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements). This notice of intent is not a request for competitive quotations; however, interested parties may identify their interests and/or capabilities statement to this requirement by contacting Contracting Officer, Bryan Lane at bvlane@fbi.gov. Responses submitted utilizing other means will not be considered. Telephone requests will not be considered. Information received will be used solely to determine whether to conduct a competitive procurement. A determination by the government not to compete this proposed contract based upon responses to this notice is at the discretion of the Government. No reimbursement for any cost connected with providing capability information will be provided. This contract will be awarded as a commercial item in accordance with the Federal Acquisition Regulation, Parts 12 and 15.
Vendors shall be registered in the System for Awards Management (SAM.gov) to receive government contracts. The FBI uses a financial system that has a direct interface with SAM. Please ensure that your company's SAM information is updated and accurate. This includes TIN, EFT, UEI, addresses, and contact information. The EFT banking information on file in SAM will be what the FBI uses to process payment.
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