Network Operations and Support Center (NOSC)
Closed Pre-Solicitation Posted
- Solicitation number
- SSN26-7571-IHSNOSC
- Agency
- Not on record
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Place of performance
- Rockville, Maryland 20857, United States
- Points of contact
-
- Miguel Diaz miguel.diaz@hhs.gov
Notice details come from SAM.gov. Updated .
About this opportunity
The Indian Health Service is conducting a Sources Sought notice to identify Indian Economic Enterprises (IEEs) and Indian Small Business Economic Enterprises (ISBEEs) capable of providing network operations and support center services, with responses due by August 17, 2026 at 12:00 PM EST. Eligible vendors must be at least 51% Indian-owned and controlled and registered in SAM.
The procurement targets 24x7x365 enterprise network operations support across approximately 400 geographically dispersed IHS sites serving over 20,000 users in 37 states, including 12 administrative area offices and multiple hospitals. The contractor must support multiple transport types—MPLS, internet, satellite, and 5G—utilizing Cisco SD-WAN architecture, Palo Alto firewall platforms with Prisma Access (SASE), cloud-hybrid integration (Microsoft Azure and Oracle Cloud), and advanced monitoring with automation and AIOps. Network uptime performance targets are 99.99% for critical infrastructure with 15-minute critical response times and 4-hour Severity 1 incident resolution.
The contract structure is Firm Fixed Price with a one 12-month base year plus four 12-month option periods. NAICS 518210 (Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services) applies. PSC code is DG01 (IT and Telecom – Network Support Services, Labor).
Responses must include a cover letter with company name, Unique Entity ID, business size and socioeconomic classification, SAM registration information, and an IEE Representation Form certifying Indian ownership. The IEE Representation Form requires self-certification at offer submission, award, and throughout contract performance. Questions may be submitted through August 12, 2026 at 12:00 PM EST to miguel.diaz@hhs.gov. This is a planning notice only; no solicitation is currently available, though an RFQ may result from gathered information.
Notice text
This is a Sources Sought for Indian Economic Enterprise (IEE) and Indian Small Business Economic (ISBEE). This is NOT a solicitation for proposals, proposal abstracts, or quotations. The objective of this Sources Sought is to identify potential IEE and ISBEE vendor that can provide materials marketing and e-ordering software system services for the Indian Health Service (IHS).
ELIGIBLE VENDORS: Businesses MUST be Indian Economic Enterprises (IEEs) (at least 51% Indian owned and controlled). All respondents shall be registered in the System for Award Management (SAM) located at https://www.sam.gov.
SMALL BUSINESS STATUS: Provide business size and socioeconomic status (e.g., ISBEE, IEE), along with your UEI, organization name, address, and point of contact. The anticipated NAICS code for this requirement is 518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services.
ADDITIONAL INFORMATION: Provide any additional information that may assist the Government in refining its acquisition strategy or determining whether a competitive set-aside or other RFO-aligned commercial approach is appropriate.
Information Submission Instructions: Questions regarding the contents of this Sources Sought shall be submitted via email to: miguel.diaz@hhs.gov no later than 12:00PM, EST on AUGUST 12, 2026. The subject line for the email heading shall be “SSN26-7571-IHSNOSC: Network Operations and Support Center (NOSC).” Phone calls will not be accepted. The Government reserves the right to respond to some, all, or none of the questions that will be submitted.
Capability Statement Submission Instructions: Interested companies should review the attachments and then submit a response that provides feedback, if any, on the attached and that addresses all of the information listed. Capability statements and responses shall be submitted via email to miguel.diaz@hhs.gov no later than 12:00 PM EST on AUGUST 17, 2026. The subject line for the email heading shall be “SSN26-7571-IHSNOSC: Network Operations and Support Center (NOSC).” Please provide enough detail and depth to enable Government review and assessment.
Please add a cover letter to your response with the following information:
- Company Name
- Company Unique Entity ID number
- Company points of contact, mailing address, telephone and website address
- Any Governmentwide Acquisition Contract (GWAC), General Services Administration (GSA) Schedule vehicle, or other available procurement vehicles your company maintains that could meet this requirement
- Business Size relative to 518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services.
- Type of Company (e.g., large business, small business, 8(a), woman owned, veteran owned, etc.) as registered in the System for Award Management (SAM)
- Identify any/all teaming arrangements
- Indian Economic Enterprise (IEE) Representation Form
Disclaimer and Important Notes: This notice does not obligate the Government to award a contract or pay for the information provided in response. The Government reserves the right to use information provided by the respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed.
Information provided will be used to assess tradeoffs and alternatives available for the potential requirement and may lead to the development of a solicitation. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.
Any solicitation resulting from the analysis of information obtained will be announced to the public in SAM in accordance with FAR Part 5. However, responses to this notice will not be considered adequate to responses to a solicitation.
Confidentiality: No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).
The due date for receipt of statements is AUGUST 17, 2026, 12:00 PM, EST. All responses must be received by the specified due date and time in order to be considered. This notice is for information and planning purposes only and shall not be construed as a solicitation or as an obligation on the part of HHS. HHS/OMAS does not intend to award a contract on the basis of responses nor otherwise pay for the preparation of any information submitted. As a result of this notice, HHS/OMAS may issue a Request for Quote (RFQ). THERE IS NO SOLICITATION AVAILABLE AT THIS TIME. However, should such a requirement materialize, no basis for claims against HHS shall arise as a result of a response to this notice or HHS’s use of such information as either part of our evaluation process or in developing specifications for any subsequent requirement. Disclaimer and Important Notes. This notice does not obligate the Government to award a contract or pay for the information provided in response. The Government reserves the right to use information provided by respondents for any purpose deemed necessary and legally appropriate. Any organization responding to this notice should ensure that its response is complete and sufficiently detailed to allow the Government to determine the organization’s qualifications to perform the work. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted. After a review of the responses received, a pre-solicitation synopsis and solicitation may be published in SAM.gov. However, responses to this notice will not be considered adequate responses to a solicitation.
Files
| File | Type | Posted |
|---|---|---|
| Section L and M-SSN26-7571-IHSNOSC.pdf | ||
| IHS-IEE-Representation-Form.pdf | ||
| PWS-SSN26-7571-IHSNOSC.pdf | ||
| SSN26-7571-IHSNOSC.pdf |
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