Neptune Services - Stryker

The Department of Veterans Affairs, specifically VISN 15's Robert J. Dole VAMC in Wichita, Kansas, has issued a Special Notice for Neptune Services maintenance and repair contracting. This opportunity, posted on November 14, 2025, seeks a full-service maintenance and repair contractor for a Stryker Neptune medical device that is no longer under warranty. The procurement is being conducted as a sole-source award under Simplified Acquisition Procedures due to the specialized nature of the equipment and proprietary requirements. The market research conducted by the VA confirmed that only Stryker can provide the necessary maintenance and repair services for this equipment. This Special Notice is classified under NAICS code 811210 (Electronic and Precision Equipment Repair and Maintenance) and PSC code J065 (Maint/Repair/Rebuild of Medical, Dental, and Veterinary Equipment and Supplies).

The objective of this Special Notice is to secure a maintenance and repair contractor capable of providing on-site preventative maintenance, cleaning, parts replacement, labor, supervision, travel, phone support, and all necessary incidentals to maintain the Stryker Neptune equipment to manufacturer specifications. Contractors must be capable of providing loaner equipment at no additional charge, obtaining all required licenses, documenting performance, and performing field modifications as instructed. The proposal submission deadline is November 21, 2025. Only Stryker qualifies for this contract based on the justification that the company discontinued training for Biomedical Technicians and maintains exclusive access to proprietary parts and service keys. The estimated contract value is $78,679.08 for the base year plus three optional 12-month periods, and the Contracting Officer is required to document price reasonableness as part of the procurement process.