Nautical Systems Enterprise (NSE) Technical Support
Closed Solicitation Posted
- Solicitation number
- 693JF725R000020
- Agency
- Maritime Administration Department of Transportation
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Washington, District of Columbia 20590, United States
- Points of contact
-
- Denise C Clarke denise.clarke@dot.gov (202) 366-2861
- Douglas A. Kennard douglas.kennard@dot.gov (202) 366-1711
Notice details come from SAM.gov. Updated .
About this opportunity
The Maritime Administration (MARAD) within the Department of Transportation is seeking technical support services for the Nautical Systems Enterprise (NSE), a MySQL-based maintenance management system used across the National Defense Reserve Fleet (NDRF) for tracking maintenance and financial information. The contractor will provide specialized consulting services including subject matter expert support, help desk assistance, training, system integrations, drydock support, and documentation updates for maritime programs including the Ready Reserve Fleet, Maritime Defense Activation, and Public Nautical School Ship Program. Key personnel must possess at least five years of NSE experience and expertise in commercial maritime business operations and marine maintenance management. The evaluation will be based on technical capability, past performance, and price, with technical and past performance combined being approximately equal to price in importance. The solicitation deadline has been extended to September 12, 2025, at 5:00 PM EST, with the questions deadline having been August 28, 2025.
This opportunity is designated as a 100% small business set-aside under NAICS code 541519 with a $34 million size standard. The incumbent contractor is Management Systems Consulting, LLC under contract DTMA9117C00002, which currently employs 2-3 staff members supporting the effort. The contract is structured as a time-and-materials arrangement with a base period and four one-year option periods, supporting approximately 1,000 active NSE users across multiple locations including onboard 49 RRF ships, 2 MDA ships, seven contracted ship managers, and various MARAD offices. The contractor will handle an estimated 1,500+ annual help desk tickets and 10-20 drydock events per year, with monthly virtual training sessions. Performance will be primarily remote-based with occasional travel required for training and meetings, supporting operations at MARAD offices in Washington DC, Norfolk VA, Beaumont TX, and Oakland CA, as well as ship locations on the West Coast, Gulf Coast, and East Coast.
Notice text
The purpose of this solicitation is to obtain specialized assistance, and professional consulting services with the expert knowledge of the data structure, processing logic, and queries within the American Bureau of Shipping’s Nautical Systems Enterprise (NSE), and with expertise in the commercial maritime business operations, and marine maintenance management, and Preventive
Maintenance Plans (PMP).
The RRF Management System (RMS) encompasses the management and operation of Commercial-Off-The-Shelf (COTS) software applications, hardware infrastructure. The RMS Program office, located in MARAD’s Division of Logistics (MAR-614), provides overall program direction and operations guidance for RMS-related activities. MARAD’s Division of Maintenance and Repair (MAR-611) is responsible for documentation and training related to the business protocols, process improvements, and ship maintenance plans.
The primary RMS software application is a customized version of the American Bureau of Shipping’s Nautical Systems Enterprise (NSE), a client-server MySQL-based database application. NSE is the maintenance management system used across the NDRF, for tracking maintenance and financial information for all operations of all MARAD vessels. Third party applications are also used for RMS customized reports and remote accessing of shipboard servers and workstations. MAR-611 Manages the NSE software and requests, while MAR-614 manages the support and hardware across all NSE deployment sites.
NSE is installed onboard all NDRF vessels, two special program vessels, and school ships. It is in operation at seven contracted Ship Managers, two Logistics Support Contractors Sites, MARAD Headquarters, and MARAD Division Offices. There are approximately one thousand active NSE users/accounts. MARAD has also deployed a tailored version of NSE at three NDRF
sites (James River (fort Eustis), VA; Beaumont, TX; and Suisun Bay, CA) to support NDRF functions called the Reserve Fleet management System (RFMS). RMS supports the following programs the National Defense Reserve Fleet, Ready Reserve Force, Missile Defense Agency Ships, Reserve Fleet Management Sites, NSMV construction, and Public Nautical School Ship
Programs.
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