Multifamily Premium Review Services

Open Pre-Solicitation Posted

Solicitation number
RCS-H-2027-00006
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Alexandria, Virginia 22314, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Housing and Urban Development intends to solicit contractor support for Multifamily Premium Review Services, with responses to a Sources Sought notice due November 3, 2026. No set-aside is anticipated.

The requirement supports the Multifamily Insurance Operations Branch in maintaining digital operations across the active Federal Housing Administration portfolio. Contractor shall deliver four integrated service lines: Data Entry Services (new endorsements and mortgage record changes within specified timeframes—three business days for endorsements, one business day for record changes); Premium Review Services for three loan types (Insured Advances within two business days, Insured Upon Completion within one business day, Loan Modification within two business days), involving document verification, amortization validation, and premium computation; Administrative Support Services including a contractor-provided workflow tracking tool with real-time status updates within one hour of receipt, monitoring of six designated MFIOB email boxes with one-business-day response requirements, and termination request management; and Customer Service, with minimum one Customer Service Representative available Monday through Friday, 9:00 a.m. to 5:00 p.m. EST.

The contractor shall maintain electronic file records for approximately 15,500 active projects on HUD's SharePoint repository within two business days of data entry and submit a monthly Comprehensive Monthly Project Status Report by the fifth business day of the following month. Performance standards require zero deviation for accuracy and completeness of deliverables. Work is performed at the contractor's facility. The contract period consists of one twelve-month base period with four optional twelve-month periods and includes thirty-calendar-day transition-in and transition-out requirements. Interested vendors should review the accompanying Performance Work Statement and Standard Operating Procedures documentation.

Notice text

The vision of this requirement is to sustain and optimize a modern, fully digital operational state for the Multifamily Insurance Operations Branch (MFIOB) through targeted contractor capabilities. By seamlessly integrating accurate Data Entry and specialized Premium Review Services, the contractor shall support the branch in maintaining current, compliant, and efficient processing across the active Federal Housing Administration (FHA) portfolio. Backed by dependable Administrative Support Services and high-quality Customer Service for lender stakeholders, this requirement leverages an established U.S. Department of Housing and Urban Development (HUD) Electronic File Storage system and digital workflows.

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