RFI - Sources Sought_MF Premium Review Services.docx

Department of Housing and Urban Development Multifamily Insurance Operations Branch

Multifamily Premium Review Services

Sources Sought Notice

October 20, 2026

U.S. Department of Housing and Urban Development Sources Sought Notice Multifamily Premium Review Services

Sources Sought Synopsis

The Department of Housing and Urban Development (HUD) is issuing this source sought synopsis as a means of conducting market research to identify parties having an interest in and the resources to support this requirement. The vision of this requirement is to sustain and optimize a modern, fully digital operational state for the Multifamily Insurance Operations Branch (MFIOB) through targeted contractor capabilities. By seamlessly integrating accurate Data Entry and specialized Premium Review Services, the contractor shall support the branch in maintaining current, compliant, and efficient processing across the active Federal Housing Administration (FHA) portfolio. Backed by dependable Administrative Support Services and high-quality Customer Service for lender stakeholders, this requirement leverages an established U.S. Department of Housing and Urban Development (HUD) Electronic File Storage system and digital workflows. The ultimate objective is an agile, fully paperless, and highly responsive branch that successfully achieves HUD's mission of modernizing federal housing business operations. HUD MFIOB is seeking Contractor support services to perform the daily mortgage insurance servicing activities for external customers (mortgage lender community); and internal customers Multifamily (MF) Policy and Development Division, MF Asset Management Division, General Ledger Division and HUD Field Offices). The core functions performed by MFIOB are: (a) establishing endorsements of new multifamily projects; (b) billing and collecting multifamily mortgage insurance premiums; (c) performing premium reviews on projects following final endorsement; (d) processing refunds of mortgage insurance premiums, (e) processing loan modifications/interest rate reductions, (f) processing mortgagee record changes, and (g) processing termination of mortgage insurance requests from lenders. Additionally, the services include electronic file storage and retrieval. MFIOB operates in a PeopleSoft automated environment. The MFIOB data is retained in FHA Subsidiary Ledger (FHASL) Revenue Management (RM) module (FHASL-RM), hereinafter referred to as FHASL.

The result of this market research will contribute to determining the method of procurement. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 541611 Administrative Management and General Management Consulting Services. The applicable Product Services Codes (PSC) assigned is R704 Support - Management: Auditing.

There is no solicitation at this time. This request for capability information does not constitute a request for proposals; submission of any information in response to this market survey is purely voluntary; the government assumes no financial responsibility for any costs incurred.

If your organization has the capability and capacity to perform the services described in the notice, you are requested to provide the information and responses identified below. Generic capability statements that do not directly address each requested information in this Sources Sought Notice will not be considered. Respondents must address all requested information to ensure their responses can be used for market research purposes.

The following information must be included in your response for consideration:

1. Provide the following organizational information: organization name; physical address; email and website addresses; point of contact and telephone number; type of ownership; Unique Entity Identifier (UEI); business size under the applicable NAICS code; socioeconomic business category; GSA contract number, if applicable; and any other applicable Government-Wide Acquisition Contract (GWAC) number.

2. Does your firm have experience reviewing and interpreting FHA-insured multifamily mortgage notes, amendments, modifications, consolidation notes, and related loan terms to prepare and validate accurate amortization schedules in accordance with applicable HUD requirements? Please briefly describe your capabilities and provide examples of comparable work.

3. Does your firm have experience reviewing FHA-insured multifamily mortgage insurance premiums, including Insured Advances, Insured Upon Completion, and loan modifications or interest rate reductions? Describe your experience reconciling mortgage documents, amortization schedules, premium worksheets, and financial records to identify discrepancies and determine accurate billings or refunds. Please provide examples of comparable work.

4. Does your firm have experience maintaining FHA-insured multifamily mortgage insurance records, including endorsements, mortgage record changes, loan modifications, and insurance terminations? Describe your experience applying applicable HUD requirements, such as 24 CFR Part 207, the HUD Multifamily Accelerated Processing (MAP) Guide, and HUD Mortgagee Letters, while maintaining accurate loan and financial records. Please provide examples of comparable work.

5. If significant subcontracting or teaming is anticipated in order to deliver technical capability, organizations must address the administrative and management structure of such arrangements.

6. Provide comments, recommendations, or questions regarding the draft PWS, if applicable.

The government will evaluate market information to ascertain potential market capacity to 1) provide services consistent in scope and scale with those described in this notice and otherwise anticipated; 2) secure and apply the full range of corporate financial, human capital, and technical resources required to successfully perform similar requirements; and 3) implement a successful project management plan that includes: compliance with program schedules; cost containment; meeting and tracking performance; hiring and retention of personnel and risk mitigation.

Based on the responses to this Sources Sought Notice/market research, this requirement may be further set aside for any of the socio-economic programs, or set-aside for small business competition, or procured through full and open competition, or procured through GSA. Telephone inquiries will not be accepted or acknowledged, and no feedback or evaluations will be provided to companies regarding their submissions.

Additional information on the required services is listed below and in Attachment A – Performance Work Statement (PWS). Please be advised that the attached PWS is a DRAFT of the anticipated required services. Any changes deemed necessary by the Government will be incorporated in the solicitation.

Background:

HUD FHA provides mortgage insurance protection to HUD-approved lending institutions against default by the mortgagors. FHA provides mortgage insurance on multifamily residential properties, healthcare facilities, nursing homes and hospitals. FHA also provides insurance on risk sharing loans originated by state Housing Finance Agencies. MFIOB is responsible for the review and maintenance of all multifamily insured loans which are housed in FHASL. MFIOB processes the full range of transaction cycles, beginning with the establishment of the newly endorsed project, posting the initial insurance premium, billing, and collecting renewal premiums, termination of insurance; reporting of the financial transactions; reporting multifamily insurance-in-force and supporting FHAs annual financial audit.

MFIOB estimates that it may receive or process approximately 1,200 initial/final endorsements, 1,100 premium reviews, 600 Mortgage Record Changes, and 800 terminations during the first year of the contract. These estimates are based on historical workload volumes and are provided for planning purposes. Actual workload volumes throughout the contract period are subject to change, as they are influenced by prevailing interest rates and changes in mortgage activity.

MFIOB manages day-to-day, project-level operations to support FHA lending institutions. Its primary operational tasks span the entire loan lifecycle, specifically: establishing new project endorsements; billing, collecting, and refunding multifamily mortgage insurance premiums; processing loan modifications and mortgage record changes; processing insurance terminations requests; and conducting project premium reviews.

MFIOB uses the FHASL system to track and integrate project/lender transactions and receivables, manage endorsement-related data attributes, establish and maintain loan amortization schedules, and support billing for applicable transaction events.

General Description of Work:

HUD provides mortgage insurance protection to HUD-approved lending institutions against default by the mortgagor. The Multifamily Financial Operations Division (MFFOD) is responsible for the review and maintenance of all multifamily insured loans. Its responsibilities include the full range of transaction cycles, beginning with the establishment of the newly endorsed FHA project, posting the initial insurance premium, billing, and collecting of renewal premiums and concluding with the termination of insurance.

To support these complex transaction cycles, MFFOD requires expert contractor support to optimize workflows, and ensure precise financial reconciliation across the FHA portfolio. This initiative directly drives HUD's strategic goal of modernizing its financial operations and improving transaction accuracy.

HUD MFIOB is seeking Contractor support services to perform the daily mortgage insurance servicing activities for external customers (mortgage lender community); and internal customers Multifamily (MF) Policy and Development Division, MF Asset Management Division, General Ledger Division and HUD Field Offices). The core functions performed by MFIOB are: (a) establishing endorsements of new multifamily projects; (b) billing and collecting multifamily mortgage insurance premiums; (c) performing premium reviews on projects following final endorsement; (d) processing refunds of mortgage insurance premiums, (e) processing loan modifications/interest rate reductions, (f) processing mortgagee record changes, and (g) processing termination of mortgage insurance requests from lenders. Additionally, the services include electronic file storage and retrieval. MFIOB operates in a PeopleSoft automated environment. The MFIOB data is retained in FHA Subsidiary Ledger (FHASL) Revenue Management (RM) module (FHASL-RM), hereinafter referred to as FHASL.

Contemplated Performance Metrics:

See Attachment A - Performance Work Statement

Contemplated Report Requirements:

See Attachment A - Performance Work Statement

Contemplated Dollar Value of the Project:

N/A

Contemplated Place of Performance:

See Attachment A - Performance Work Statement

Submission Instructions: Interested firms that consider themselves qualified and capable of performing the above-listed services are requested to provide a response to this Sources Sought Notice by November 3, 2026 @ 2:00 PM EST. All responses under this Sources Sought Notice shall be emailed to:

SUBJECT LINE: Source Sought - Multifamily Premium Review Services

POC: Augustus Joseph, Contracting Officer at Augustus.F.Joseph@hud.gov and Francis Chen, Contract Specialist at Francis.Chen@hud.gov.

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