MNT, mproof itsm call management, concurrent user
Closed Special Notice Posted
- Solicitation number
- D-24-TC-0027
- Agency
-
Drug Enforcement Administration
Department of Justice
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541611 Administrative Management and General Management Consulting Services
- Place of performance
- Arlington, Virginia 22202, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Special Notice is regarding the Department of Justice Drug Enforcement Administration's (DEA) plan to award a contract to Epicor Software Corporation for the Epicor ITSM call management software. Epicor ITSM is the current client ticketing system utilized by the DEA to service CSOS registrants, and Epicor is the sole reseller of the software licenses.
The purpose of this Special Notice is to justify the DEA's use of a sole source acquisition for the Epicor ITSM software. The DEA has determined that Epicor is the only reasonably available source for the required software, which is a proprietary product. The total estimated value of the acquisition is $48,000 for the period of performance from 10/01/24 to 09/30/25. There are no set-aside requirements, and the acquisition falls under NAICS code 541611 - Administrative Management and General Management Consulting Services, and PSC code 7C20-P - IT And Telecom - Data Center Products (Hardware And Perpetual License Software). The due date for this opportunity is September 3, 2024.
Notice text
DEA will issue an award to Epicor Software Corporation. Epicor ITSM is the current client ticketing system utilized by TQD to service CSOS registrants. Epicor is the only reseller of their licenses.
Files
| File | Type | Posted |
|---|---|---|
| Limited Source EPICORv1.pdf |
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