Military OneSource Program - Request for Proposal (RFP) 47QFCA23R0053

Award Notice Posted

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Solicitation number
47QFCA24C0002
Agency
Awarded
Set-aside
No set-aside

Opportunity facts

Contract number
47QFCA24C0002
PSC
G099 Social- Other

Notice details come from SAM.gov. Updated .

About this opportunity

The General Services Administration's Federal Acquisition Service awarded a $582,908,354 contract to Cognosante, LLC for the Military OneSource Program. This competitively awarded contract supports the provision of information, referrals, and counseling services to about 4.7 million members of the Armed Forces and their families worldwide, 24 hours a day, seven days a week through various communication channels, including the internet, telephone, email, and face-to-face counseling.

Notice text

The contract (47QFCA24C0002) resulting from solicitation number 47QFCA23R0053 was awarded on July 10, 2024, to Cognosante, LLC for $582,908,354.

This competitively awarded contract to Cognosante, LLC is in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides members of the Armed Forces and their families, about 4.7 million persons or “participants” at locations worldwide, with a broad array of information and referrals to both military and civilian resources as well as counseling services. Through one centralized source, the services provided by Military OneSource are available 24 hours a day, seven days a week (24/7), via the Internet, telephone (i.e., 800 number and collect calls), electronic mail (e-mail), postal mail, secure real-time messaging (i.e.,chat), Artificial Intelligence (AI) chatbot, and, if requested, face-to-face counseling. This is a dynamic environment encompassing comprehensive support systems related to military members and their families.

Awarded contract 47QFCA24C0002 to COGNOSANTE, LLC for 582908354.00 on 2024-07-10.

Notice history

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