Microsoft Unified Support Services
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- HE125424CE012
- Agency
-
DOD Education Activity
Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- HE125424CE012 Federal contract award
- Awardee
- Microsoft Corporation
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Peachtree City, Georgia 30269, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
This Limited/Sole Source Justification Notice is for contract HE125424CE012 awarded by the Department of Defense Education Activity (DODEA) to an unknown vendor on September 24, 2024 for an unknown amount. The contract is for the provision of Microsoft Unified Support Services, which requires direct access to Microsoft's proprietary (closed-source) code. The contractor shall provide unified support services including tools, knowledge bases, problem resolution assistance, and access to Microsoft source code to support DODEA's mission. The contract consists of five subtasks covering different service areas, and the contractor is not authorized to subcontract any work under this requirement.
Notice text
The contractor shall provide unified support services Microsoft Blue Badge Cardholder-support" direct from Microsoft that require access rights to Microsoft proprietary (closed-source) code, which is licensed under exclusive legal right of Microsoft Corporation. The requirements are for the contractor to provide Unified Support such as tools and knowledge bases, problem resolution assistance from product developers, and access to Microsoft source code to support DODEA’s mission. The contractor is not authorized to sub-contract any work under this requirement.
Performance Areas – Microsoft Unified Services
Subtask 1 – Unified Support Services Advanced Base Package
Subtask 2 – U.S. Citizen Program
Subtask 3 – Service Delivery Manager (SDM) Subtask 4 – Proactive Credits
Subtask 5 – Designated Support Responsive Services and Engineering (DSE)
Awarded contract HE125424CE012 to unknown vendor for unknown amount on 2024-09-24.
Files
| File | Type | Posted |
|---|---|---|
| 24CE012_JNA_091624_Redacted.pdf |
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