24CE012_JNA_091624_Redacted.pdf

This document appears to be a Limited / Sole Source Justification for federal contract opportunity HE125424CE012 for Microsoft Unified Support Services. The contractor shall provide unified support services directly from Microsoft that require access to Microsoft's proprietary (closed-source) code, including tools, knowledge bases, problem resolution assistance, and access to Microsoft source code to support the Department of Defense Education Activity's (DODEA) mission. The contract was awarded to an unknown vendor on 2024-09-24 for an unknown amount. The contract consists of five subtasks: Unified Support Services Advanced Base Package, U.S. Citizen Program, Service Delivery Manager, Proactive Credits, and Designated Support Responsive Services and Engineering. The contractor is not authorized to subcontract any work under this requirement.