Microsoft Enterprise Technical Support Services-II (METSS-II) single-award Indefinite Delivery Indefinite Quantity (IDIQ)
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- JA16-087MOD05
- Agency
-
Defense Information Systems Agency
Department of Defense
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- HC102817D0001 Federal IDV award
- Awardee
- Microsoft Corporation
- NAICS code
- 541512 Computer Systems Design Services
- Place of performance
- Fort George G Meade, Maryland 20755, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Information Systems Agency (DISA) published this Limited/Sole Source Justification Notice on December 30, 2025, to extend Microsoft Corporation's single-award Indefinite Delivery Indefinite Quantity (IDIQ) contract for Microsoft Enterprise Technical Support Services-II (METSS-II) through December 20, 2026. Under contract HC1028-17-D-0001, Microsoft provides highly specialized enterprise technical support services to the Department of Defense, including operational engineering, systems consulting, maintenance support, cybersecurity services, and direct access to Microsoft's proprietary source code through exclusive "Blue Badge Cardholder" support staffed by Microsoft engineers. The sole-source justification is based on market research confirming Microsoft as the only vendor capable of delivering these specialized services, particularly the direct engineering support and proprietary code access necessary for DoD's IT transformation efforts, Windows 10 secure host baseline implementation, and mission-critical infrastructure management. The five-year IDIQ contract has a total lifecycle value of $575 million, with the extension representing a one-year ordering period modification from the original award date of December 17, 2025, and an overall performance period spanning from December 21, 2016 through December 20, 2026.
Notice text
The Defense Information Systems Agency (DISA), Defense Information Technology Contracting Office, DISA Sponsored IT Services Section (PS8311), Scott AFB IL 62225-5406, extended the ordering period for one year to Microsoft Enterprise Technical Support Services-II (METSS-II) single-award Indefinite Delivery Indefinite Quantity (IDIQ), HC1028-17-D-0001. This was a sole-source, single-award IDIQ contract to Microsoft Corporation, a large business, to provide highly trained "Microsoft Blue Badge Cardholder-support" services direct from Microsoft that require access rights to Microsoft proprietary (closed-source) code, which is licensed under exclusive legal right of Microsoft Corporation. The revised period of performance will be December 21, 2016 through December 20, 2026. The core requirements include support from and access to Microsoft resources with direct experience building the company's proprietary software to optimize/ support for Department of Defense's (DoD) specialized needs. The required engineering and professional technical support services for Microsoft technology to assist in supporting the DoD's Information Technology (IT) transformation efforts which include: operational architecture, design, implementation, systems consulting and maintenance support, oversight to ensure upgrades, integration, test and evaluation of the DISA and DoD's global IT enterprise services to ensure they are provided with the necessary emergency messaging, situational awareness, crisis action, and operational capabilities to fulfill DISA and DoD's missions.
Awarded contract HC102817D0001 to unknown vendor for unknown amount on 2025-12-17.
Files
| File | Type | Posted |
|---|---|---|
| JA16-087 MOD 05 METSS II REDACTED.pdf |
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