Microsoft enterprise technical support services
Active Indefinite Delivery Contract Awarded Last action
- Contract number
- HC102817D0001
- Awardee
-
Microsoft Corporation UEI FMVPEWNJGLM1
- Awarding agency
-
Defense Information Systems Agency
Department of Defense
- Task orders
- 268 $2,572,607,959 obligated
Award facts
- Opportunity
-
- HC102816R0024 Solicitation number
- Microsoft Enterprise Technical Support Services - II Award Notice · Posted Dec 20, 2016
- Combined order value
-
- $2,663,767,469 Current, with exercised options
- $2,862,881,903 Potential, with all options
- Last date to order 98% complete
- IDV ceiling 86% used
- $2,990,500,000.00
- Award type
- Single award
- Who can order
- Only the awarding agency
- Contracting staff
- NAICS code
- 541512 Computer Systems Design Services
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Order Dependent (IDV only)
Award details come from SAM.gov/FPDS.
About this IDV
Microsoft Corporation was awarded a single-award, indefinite delivery contract valued at $2.99 billion by the Defense Information Systems Agency (DISA) on December 21, 2016, for Microsoft Enterprise Technical Support Services (METSS-II), with an ultimate completion date of December 20, 2026. This defense sector contract utilizes no set-aside designation, allowing Microsoft to compete on a full and open basis as a large, for-profit technology manufacturer. The contract establishes a foundational indefinite delivery vehicle enabling the federal government to rapidly procure Microsoft's comprehensive technology portfolio encompassing enterprise software support, cloud computing infrastructure, software licensing, cybersecurity services, and IT modernization capabilities across multiple Department of Defense components and other federal agencies without requiring individual competitive solicitations for routine technology support requirements.
The METSS-II contract has generated substantial task order activity across the defense establishment, with delivery orders issued to over 50 military commands, defense agencies, and support organizations including Naval Information Warfare Systems Command, Army Cyber Command, Defense Logistics Agency, Naval Sea Systems Command, Air Force commands, Special Operations Command, and various regional military headquarters globally. Task orders, ranging from approximately $48,000 to $119.5 million, provide Microsoft Unified Support Services encompassing enterprise software maintenance, cloud infrastructure support through Microsoft Azure platforms, Microsoft 365 productivity suite licensing and technical support, consulting services for digital transformation and infrastructure modernization, and specialized additive services supporting military operations, training, logistics, and administrative functions. Delivery orders are structured as firm fixed-price contracts performed at military installations and defense facilities worldwide, with performance periods typically extending through 2026, demonstrating Microsoft's critical role in sustaining mission-essential technology infrastructure across the Department of Defense and supporting federal agencies' ongoing digital transformation and cloud migration initiatives.
Task orders
Show 40 more
Latest 50 of 268 listed here. See the rest on GovTribe.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
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| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Other Administrative Action | $0 | |
| Other Administrative Action | $0 | |
| Original award | $0 |
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Quick answers
Who was awarded contract HC102817D0001?
HC102817D0001 was awarded to Microsoft Corporation by Defense Information Systems Agency (Department of Defense) on December 21, 2016.
How much is contract HC102817D0001 worth?
Orders under HC102817D0001 have obligated $2,572,607,959. Their combined current value, with exercised options, is $2,663,767,469. Their combined potential value, with all options, is $2,862,881,903. HC102817D0001's own ceiling is $2,990,500,000.
How many orders have been placed under contract HC102817D0001?
268 orders have been placed under HC102817D0001, the latest on June 29, 2026.
Who can order from contract HC102817D0001?
HC102817D0001 is a single award indefinite delivery contract. Only the awarding agency can place orders on it.
Was contract HC102817D0001 competed?
The extent of competition for HC102817D0001 was not competed. The government received 1 offer.
On GovTribe
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