METC Commercial Internet Services

The Department of the Air Force Air Education and Training Command seeks commercial internet services for the Medical Education and Training Campus at Fort Sam Houston, Texas, with quotations due August 17, 2026. This is a 100% Small Business Set-aside under NAICS 517111 (Wired Telecommunications Carriers), with a small business size standard of 1,500 employees. Amendment 1, posted August 6, extended the deadline from August 7 and incorporated 37 answered questions and corrected performance dates.

Place of performance is Buildings 1374 and 1375 at 3375 Corporal Johnson Road, JBSA Fort Sam Houston, Texas 78234. The contractor must deliver and maintain a single shared 1 Gbps symmetrical, uncontended, dedicated commercial internet access circuit operating 24/7/365, with round trip times of 45 to 50 milliseconds, terminating via Ethernet handoff to a Palo Alto Firewall at the demarcation point (LRC 3, Building 1374). Two fiber strands are already installed at both locations; the contractor supplies only fiber handoffs and any required fiber-to-Ethernet conversion equipment. Installation must comply with ANSI/EIA/TIA, Unified Facilities Criteria, and BICSI standards, with full operational capability within 90 days of award. The contractor shall provide 24/7/365 monitoring with four-hour notification of service degradation, web-based dashboard capability, remote helpdesk support during normal work hours with content filtering, maintenance dispatch within one work day, and minimum two-week notice for planned maintenance. All contractor employees require security credentials through the Contracting Officer and must comply with DOD security guidelines.

The contract is a firm-fixed-price purchase order for one base year plus four option years (five years total), September 30, 2026 through September 29, 2031, with monthly billing. All one-time installation and activation charges must be amortized into monthly firm fixed prices with no separate nonrecurring line items. The incumbent is Netlink Data Solutions LLC. Award will be made to the lowest price technically acceptable quotation. The Contracting Officer is Gary Beck and Contract Specialist is Aisha Adams.