Medical Investigation Catalog System

The National Transportation Safety Board (NTSB) Office of Research and Engineering has issued a Request for Information (RFI) to identify commercial off-the-shelf software solutions to replace its existing Medical Investigation Catalog System (MEDICS). The agency seeks a comprehensive case management system capable of supporting over 100 users with functionalities including secure data transfer and storage, case creation and management, workflow automation, medical review and analysis, data access control, system integration, audit logging, reporting, and case reopening capabilities. The system must support multi-phase medical consults, customized medical coding with free text fields, role-based access controls, document content searchability, metrics dashboards, and integration with external systems like the Docket Management System through REST APIs. Responses must be submitted in PDF format by July 9, 2025 at 4:00 PM ET to bryan.moy@ntsb.gov, with vendors required to provide administrative information, business type classification, and a 10-page assessment of system requirements clarity and comprehensiveness. The evaluation will focus on understanding potential solution costs, implementation complexity, customization needs, and deployment capabilities on Low Code/No Code Platform as a Service (PaaS) or Software as a Service (SaaS) environments.

This opportunity does not utilize any set-aside designation and is open to all eligible contractors under NAICS code 513210 (Software Publishers) and PSC code 7A21 (IT and Telecom - Business Application Software). No incumbent contractor or current service provider information has been disclosed in the documentation. The RFI does not specify award values, budget ranges, or contract duration, as this is strictly a market research effort with no commitment to procure any specific solution. Key technical requirements include full historical record migration capability, support for various medical coding standards including AIS, ICD, and SNOMED, user authentication through federated EntraID or Okta systems, and external user file submission capabilities through Box with API integration. The agency has indicated openness to conducting a discovery sprint to review metadata consistency and explore potential system improvements. This pre-solicitation phase aims to gather industry insights before potentially developing a formal solicitation for the MEDICS replacement system.