Media Monitoring Services

The United States International Trade Commission (USITC) is seeking media monitoring services to track traditional news sources, broadcast media, and social media platforms. The agency requires a comprehensive solution that enables monitoring of media coverage related to the USITC's mission, including tools for media comparison, communication, and journalist identification. Evaluation will be conducted on a best-value basis, considering technical capability (including a mandatory 45-minute product demonstration), past performance, and pricing. Potential vendors must submit questions by 10:00 a.m. E.T. on April 28, 2025, and complete quotations must be received via email by 10:00 a.m. E.T. on May 6, 2025. The solicitation requires that the proposed software solution be FedRAMP Moderate or higher certified at the time of award, with capabilities to support multiple languages and provide unlimited keyword searches.

The contract is not designated for any specific set-aside and was previously held by Meltwater (contract 34300020P0003). The procurement is structured with a base year and four option years, spanning from June 1, 2025 to May 31, 2030, categorized under NAICS code 513210 for Software Publishers. The place of performance is Washington, DC 20436, with requirements for global media monitoring across six media hubs including Africa, Asia Pacific, Brussels, Dubai, London, and the Americas. The contract will provide four user logins, with at least three employees having administrative access, and will include monitoring of specific media outlets such as the New York Times, Politico, Washington Post, and social media platforms like LinkedIn, X, and YouTube. The total contract will be awarded as a firm fixed-price purchase order, with separate pricing options for base and premium content services.