Marketplace Service Desk (MSD) Bridge
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 75N98120D00060_75FCMC22F0038
- Agency
-
Centers for Medicare and Medicaid Services
Department of Health and Human Services
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 75N98120D00060-75FCMC22F0038 Federal contract award
- Awardee
- Quality Technology, Incorporated
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Place of performance
- Lanham, Maryland 20706, United States
Notice details come from SAM.gov. Updated .
Notice text
The purpose of this task order is to procure the services of a contractorto maintain support provided under an expanded service desk called the Marketplace Service Desk (MSD) Bridge task order. The MSD will provide all aspects of service desk support to CCIIO’s users and stakeholders, ranging from handling incoming requests through various channels such as phone, email, and chat to triaging, resolving, and/or escalating incidents as needed. The MSD will also provide analytics and reporting capabilities to meet CCIIO’s evolving business needs.
Awarded contract 75N98120D00060 to unknown vendor for unknown amount on 2022-03-17.
Files
| File | Type | Posted |
|---|---|---|
| JA MSD bridge order.pdf |
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