Maintenance and software support

The U.S. Geological Survey (USGS) National Water Quality Laboratory in Denver, Colorado is seeking maintenance and software support services for nine Agilent Technologies Triple Quadrupole Mass Spectrometers, including three Model 6460A, four Model 6495A, and two Model 6495C units. The contract requires comprehensive on-site services including preventative maintenance, emergency repairs, software upgrades, and full technical support for these critical laboratory instruments used to process and analyze trace-level water and soil samples. Contractors must demonstrate technical capabilities, provide experienced service personnel, offer software support documentation, and submit past performance references. The solicitation will be evaluated using a best-value trade-off approach where technical factors are significantly more important than price, with specific emphasis on software support capabilities, service personnel experience, technical capabilities, and past performance. The deadline for electronic submission of quotations is July 24, 2025, at 5:00 PM Mountain Time, with all proposals required to be submitted to contracting officer Jenn Rollin.

This solicitation was originally set aside for small businesses but was amended on July 17, 2025, to dissolve the small business set-aside and reopen the opportunity for full and open competition. The contract will be awarded on a firm-fixed-price basis with a base performance period from August 1, 2025, through January 31, 2026, and an option period from February 1, 2026, through July 31, 2026, with potential for an additional six-month extension. All services will be performed on-site at the Denver Federal Center in Denver, Colorado, where the nine mass spectrometers are located. The solicitation does not identify any current incumbent contractors or provide specific budget ranges for the anticipated award. Contractors must be registered in the System for Award Management (SAM) to be eligible for contract award, and the contract falls under NAICS code 811310 for commercial and industrial machinery repair and maintenance.