Limited Source Justification
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- ACQ-26-1489_ACQ-26-1490
- Agency
-
US Patent and Trademark Office
Department of Commerce
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 1333BJ20A00280019-1333BJ21F00284002_1333BJ21F00284003
- NAICS code
- 541519 Other Computer Related Services
- PSC
- R499 Support- Professional: Other
- Place of performance
- Weaverville, North Carolina, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The US Patent and Trademark Office has awarded a sole-source limited-sources justification contract to Epsilon, Inc. for Service Desk, Advanced Problem Resolution, and USPTO Contact Center bridge modification services on September 2, 2026, under GSA regulation 538.7104-3. The estimated contract value is redacted.
The justification establishes that Epsilon is the only qualified source capable of providing the required mission-critical IT service operations without unacceptable delay or service disruption, citing Epsilon's unique combination of personnel experience, operational familiarity with existing USPTO systems, technical knowledge, and staffing continuity. The action is driven by expiration of current agreements: the Service Desk and UCC blanket purchase agreements expire September 4, 2026, with the UCC agreement expiring September 20, 2026. The extension provides six months of continuation from September 2026 through April 2027, with one optional one-month extension through April 4, 2027, ensuring seamless transition to a follow-on competition planned for Quarter 4 Fiscal Year 2026.
The award encompasses two existing Blanket Purchase Agreements under the Federal Supply Schedule—BPA 1333BJ20A00280019 (Service Desk) and BPA 1333BJ21F00284002 (Advanced Problem Resolution)—with the UCC component under contract 1333BJ26F00284001. The upcoming follow-on procurement will be solicited as a Service-Disabled Veteran-Owned Small Business set-aside through the GSA VETS 2 Governmentwide Acquisition Contract, designated as a Best-in-Class solution. Work is performed across USPTO, supporting government and contractor personnel agency-wide.
Notice text
Service Desk, Advanced Problem Resolution, and USPTO Contact Center Support
Awarded contract 1333BJ20A00280019 to unknown vendor for unknown amount on 2026-09-02.
Files
| File | Type | Posted |
|---|---|---|
| Form USPTO-OP-043 - LSJ - 1333BJ21F00284002 and 1333BJ21F00284003_Redacted.pdf |
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