Lead Development and Open-Source Intelligence/Social Media Contract

U.S. Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations (ERO) has issued a Request for Information seeking investigative and analytical services to support the Targeting Operations Division at two locations: the National Criminal Analysis and Targeting Center in Williston, VT and the Pacific Enforcement Response Center in Santa Ana, CA. The procurement focuses on lead development and open-source intelligence/social media analytical services to help ICE locate individuals who have violated U.S. immigration laws through analysis of publicly accessible platforms, social media, commercial databases, and law enforcement databases. Contractors must demonstrate capabilities in technological modernization, emergency support experience, data analysis tools, staffing retention strategies, and pre-background check processes, with potential utilization of artificial intelligence technologies. Interested vendors must submit 15-page responses detailing their qualifications and experience in investigative services, including company information, business size, and unique entity identifier. The RFI response deadline is October 17, 2025 at 12:00 pm ET, with this pre-solicitation phase designed to identify qualified contractors before the formal solicitation process begins.

This opportunity does not include any set-aside designations and is open to all qualified contractors regardless of business size. The contract structure anticipates a firm-fixed-price arrangement with a one-year base period and four one-year option periods, potentially running from July 2026 through May 2031 for a total five-year performance period. The government will provide up to $1,100,000 annually for reimbursement of subscription-based databases and search tools required for the analytical work. The contract will support 28 total personnel positions including a Program Manager, Senior Analysts/Site Leads, and Analysts across both locations, with strict performance metrics requiring 95% on-time case completion with less than 5% error rate and generation of at least two actionable analytical products per quarter. All contractor personnel must work onsite with limited telework options and maintain 24/7 availability for emergency support, while adhering to extensive background investigation and security clearance requirements. No information regarding current incumbents or existing contractors was provided in the documentation.