Knowledge Management System and Services (KMSS)
Closed Pre-Solicitation Posted
- Solicitation number
- NOF-4
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Washington, District of Columbia 20410, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Housing and Urban Development (HUD) intends to solicit a Knowledge Management System and Services (KMSS) contract to provide content development, dissemination, and website support for the Office of Policy Development and Research (PD&R), with a sources sought response deadline of August 21, 2026 at 2:00 PM EST. The procurement carries no set-aside restriction and may be conducted as full and open competition or set aside for small business based on market research results.
Performance will be conducted at the contractor's facility during standard business hours (8:00 AM to 4:30 PM Eastern Time, Monday through Friday). The contract excludes policy, decision-making, or management functions, which remain inherently governmental.
HUD requires demonstrated experience delivering knowledge management services and program implementation support related to housing and community development. The contractor must establish a secure warehouse within 15 days of contract start capable of storing 186 pallets and complete transition-in within 60 days. Compliance with Section 508 accessibility standards, HUD's IT Management Framework and Project Planning and Management lifecycle, federal records retention, and FOIA regulations is mandatory.
The contract runs 12 months (base period) plus four optional 12-month extensions. Deliverables include producing Evidence Matters quarterly publication (up to 12 articles annually), PD&R Edge biweekly publication (up to 96 articles annually), up to 15 case studies annually, up to 120 listserv messages annually, managing HUD User and HUD Exchange websites, operating mapping tools and mobile applications, managing learning management systems, and fulfilling approximately 20,000 to 25,000 shipped items annually. Help desk operations must answer 98 percent of questions within 3 business days. Performance shortfalls trigger 3 percent invoice deductions. Respondents should submit capability statements addressing organizational qualifications and subcontracting plans to Monica.Brown@hud.gov and provide a rough order of magnitude for project cost.
Notice text
The Knowledge Management System and Services (KMSS) contract will provide comprehensive content development, dissemination, and website support for the Office of Policy Development and Research (PD&R) at the U.S. Department of Housing and Urban Development (HUD). PD&R is seeking a Contractor with experience delivering knowledge management services and program implementation support related to housing and community development. Services include:
- Content Development: The Contractor shall create content, including PD&R publications, marketing materials, and web-based content.
- Dissemination: The Contractor shall support PD&R’s outreach and communication efforts, including creating outreach plans, disseminating information via listservs, supporting PD&R events, and providing customer support.
- Digital Content Management and Updates: The Contractor shall manage and update PD&R’s web content.
- Website Operations and Maintenance: The Contractor shall operate, maintain, update, enhance, and expand PD&R’s web presence.
The PD&R KMSS contract shall not be used to perform work of a policy, decision-making, or management nature; this work is inherently a Governmental function.
Files
| File | Type | Posted |
|---|---|---|
| Sources Sought Notice_Knowledge Management Services.pdf | ||
| DRAFT Performance Work Statement.pdf |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Recruitment Support Services | Department of Housing and Urban Development | No set-aside |
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