KeyTrak System Support and Maintenance Services

The Washington Headquarters Services seeks to renew its annual KeyTrak System Support and Maintenance Services contract to provide 24/7 support and maintenance including preventative maintenance, technical support, software upgrades, and hardware replacement for their KeyTrak key control system consisting of smart panels, computers, proximity readers, and fingerprint scanners located at multiple sites for the Department of Defense. Interested parties should provide their business information, size status, manufacturing details, pricing, and capabilities statement by February 26, 2024 to be considered for the future solicitation.

This requirement has been set aside for total small business and will likely be classified under NAICS code 334220: Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing. The incumbent contractor has provided these KeyTrak maintenance and support services to the agency for several years under the current contract. This renewal is expected to have a value between $250,000-$500,000 to cover the annual services. The KeyTrak system oversees access and controls over 1,000 keys across 10 different buildings on the defense facility campus.