WHS-AD KeyTrak Key Control - Sources Sought Notice.pdf

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Attached to
KeyTrak System Support and Maintenance Services Federal contract opportunity
Solicitation number
MMF202401240926
Issued by
DOD Washington Headquarters Service

About this file

This sources sought notice requests market research information for KeyTrak key control system maintenance and support services. The Washington Headquarters Services requires 24/7 support and maintenance including preventative maintenance, technical support, software upgrades, and hardware replacement for their KeyTrak system consisting of smart panels, computers, proximity readers, and fingerprint scanners at multiple locations. Interested parties should provide their business information, size status, manufacturing details, pricing, and capabilities statement by February 26, 2024 to be considered for the future solicitation. The pre-solicitation notice also describes a potential non-personal services contract for annual KeyTrak system support and maintenance services at a Defense Department site to supply access and key control.

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This is a SOURCES SOUGHT NOTICE for market research purposes. This is not a solicitation, request for proposals, nor a request for bids. No award will result from this Sources Sought

Notice. This notice does not constitute any form of commitment by the Government. The

Government is not obligated to reimburse or otherwise pay for any costs associated with your response to this Sources Sought Notice.

The purpose of this market analysis is to gain knowledge of potential small businesses relative to

NACIS 334118 sources (size standard of 1,000 employees). Responses to this synopsis will be used by the Government to make appropriate acquisition decisions. After review of the responses to this Sources Sought Notice, the agency may publish a solicitation announcement at

Procurement Integrated Enterprise Environment (PIEE) Solicitation or GSA eBuy website.

The Washington Headquarters Services (WHS) requires maintenance on all associated hardware and software installed in the Keytrak System as currently configured at the “Site”, consisting of

Smart Panels, computers, hard drives, touchscreens, proximity readers, fingerprint scanners and all other associated equipment that is part of the Keytrak System. The contractor shall perform all associated work under the manufacturers recommended preventive maintenance intervals.

The Contractor shall provide 24/7 telephonic technical support to answer questions and to assist when a problem arises.

Maintenance service for a Key Control System is required. This will include the requirement for service of computer equipment, software upgrades and hardware replacement. Every effort should mitigate any negative impact on productivity. This acquisition includes the following

Keytrak products:

K26404 K26405 K30699

Guardian Additional

Panel

Guardian Additional

Panel

Guardian Additional

Panel

1 Guardian Smart Panel 1 Guardian Smart Panel 1 Guardian Smart Panel

1 Guardian WEB Plus 1 Guardian WEB Plus 1 Guardian WEB Plus

Proximity Card

Reader

Proximity Card

Reader 1 Proximity Card Reader

1 Locker

The estimated period of performance is one 12-month base and four (4) 12-month options with one 6-month extension if needed.

GENERAL DESCRIPTION OF REQUIREMENT

BUSINESS CHARACTERISTICS:

1. Please provide the name of your business; address, point of contact name, phone number, and email address.

2. Provide a CAGE Code and DUNS for the business.

3. Business size status.

4. Are you the manufacturer or distributor of the items referenced above (or equivalent product/solution)? What is the manufacturing country of origin of these items?

5. If you are a small business and you are an authorized distributor/reseller for the items identified above (or equivalent product/solution), do you alter; assemble; modify; the items requested in any way? If so, state how your company has altered, assembled, modified?

6. Does your company have an FSS contract with GSA? If so, please provide the contract type and number.

7. If you are an FSS GSA contract holder or other federal contract holder, are the referenced items/solutions available on your schedule/contract?

8. Please provide general pricing for your products/solutions for market research purposes.

9. Please submit your capabilities in regard to the salient characteristics being provided and any information pertaining to “brand name or equal to items” to establish capabilities for planning purposes?

Responses to this notice shall be submitted via email to Marcus.M.Fields.civ@mail.mil and

Juan.C.Gomez2.civ@mail.mil . Telephone responses will not be accepted. Responses must be received no later than February 26, 2024, at 10:00 AM EST. If a solicitation is issued it shall be announced later, and all interested parties must respond to that solicitation announcement separately from the responses to this request for information. Responses to this notice are not a request to be added to a prospective bidders list or to receive a copy of the solicitation.

mailto:Marcus.M.Fields.civ@mail.mil mailto:Juan.C.Gomez2.civ@mail.mil

File details come from the government source that posted it. Updated .