JPL Change Management Services Request for Information (RFI)

BACKGROUND: JPL is researching qualified suppliers to perform Change Management Services in support of Human Resources. The scope is for providing customized training programs and analysis reports for respective changes in different technical divisions of the Laboratory.

This is a Request for Information (RFI) only. The purpose of this RFI is to gain market knowledge of potential qualified sources relative to NAICS Code 541611. The potential vehicle for this subcontract will be Firm Fixed-Price with individual Subcontract Work Orders (SWOs). The estimated release date for the solicitation will be in FY2020 with a one (1) base year and options to extend. The SWOs will specify the period of performance at the task level.

Responses to this RFI will be used by JPL to make appropriate Acquisition decisions.

BRIEF DESCRIPTION OF THE SCOPE: Provide Change Management Services, including need assessments for potential risk and change opportunities, stakeholder analysis, change impact analysis, sponsor engagement plans, change management plans, communication plans with strategic messages, customized programs, and implementation and transition support services.

MANDATORY REQUIREMENTS: The proposer must provide evidence of at least a minimum of five (5) years of experience in leading change management projects (provide supporting documentation), experience working with executive level leaders on complex and/or sensitive transformational changes, and developing customized programs including workshops, consensus building events, and manager coaching sessions.

Also, the ability to travel to the JPL site in Pasadena, CA throughout the duration of the SWOs, deliver all solutions using non-proprietary software and tools, and provide at least three (3) qualitative and quantitative success metrics available for past projects.

RESPONSE DUE DATE: Please provide documentation (certifications of business size, DUNS #, etc.) for your company, and any partnering company for this effort, if applicable. The Laboratory anticipates receiving your response to Attachment 1 no later than Thursday, May 30, 2019.

DISCLAIMER: The requested information is for preliminary planning purposes only and does not constitute a commitment, implied or otherwise, that JPL will solicit you for such a procurement in the future. Neither JPL nor the Government will be responsible for any costs incurred by you in the furnishing of this information. Prospective subcontractors are advised that any information provided shall be deemed to be furnished with unlimited rights to JPL, with JPL assuming no liability for the disclosure, use, or reproduction of such data.

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