J066--NCO22 Philips Digital Pathology service and maintenance Base Base plus 2 option years

The Department of Veterans Affairs Veterans Integrated Service Network 22 is seeking a single vendor to provide comprehensive service and maintenance for Philips Digital Pathology equipment, including seven Ultra Fast Scanners and three PIPS (IMS) imaging systems. The contract requires the contractor to be a Philips-certified vendor capable of delivering preventative maintenance, corrective maintenance, spare parts coverage, and 24/7 customer helpdesk support across multiple VA healthcare facilities. Service requirements include twice-annual planned maintenance by Philips-certified engineers, mandatory software updates, technical phone support during business hours (Monday-Friday, 8:00 AM-5:00 PM PST), and submission of detailed field service reports within seven calendar days of service completion. Award will be made to the lowest-priced quotation that meets all Statement of Work requirements, with vendors required to submit a narrative demonstrating SOW compliance and a certification letter from Philips confirming authorization to service the equipment. The response deadline is December 17, 2025, at 12:00 PM Pacific Time, with submission directed to contract specialist Rebecca Gaba at Rebecca.Gaba@va.gov.

This procurement has not been designated as a set-aside contract. The contract covers a base performance period from January 1, 2026, through December 31, 2026, with two additional one-year option periods available, extending the potential contract term through December 31, 2028. Services will be performed at seven VA Healthcare System locations spanning Arizona, California, and New Mexico, including facilities in Tucson, Phoenix, San Diego, Loma Linda, Albuquerque, and the Greater Los Angeles area. The solicitation is classified under NAICS Code 811210 (Electronic and Precision Equipment Repair and Maintenance) and Product Service Code J066, with a size standard of $34 million. While specific pricing is not populated in the current solicitation documents, vendors must complete the pricing attachment for the base year and two option years as part of their quote submission.