J065--scriptpro robotic prescription dispensing system intent to sole source

The Veterans Health Administration (VHA), specifically the Veterans Integrated Service Network 6, is pursuing a sole source service and maintenance contract with ScriptPro USA Inc for a robotic prescription dispensing system at the Charles George VA Medical Center in Asheville, North Carolina. The contract will cover comprehensive support services including software and hardware updates, routine inspections, maintenance, and a 24/7 helpline for technical support. Under the Federal Acquisition Regulation (FAR) 6.302, the VHA intends to procure these services from a single source without competitive bidding. The contract opportunity falls under NAICS category 811210 for Electronic and Precision Equipment Repair and Maintenance, with a Product Service Code (PSC) of J065 for medical equipment maintenance. Interested parties must submit written responses by December 13, 2024, at 12:00 PM EST to warren.pennil@va.gov, including their company name, point of contact, title, address, and telephone number.

The contract has no specific set-aside designation and will cover a one-year performance period from January 1, 2025, through December 31, 2025. ScriptPro will provide service technician dispatch at no additional cost to the Asheville VA Medical Center, with new hardware functionality available as a fee-based service. While the precise contract value is not specified, the scope includes software upgrades, hardware updates to resolve functionality problems, and comprehensive technical support. The sole source procurement method indicates that ScriptPro is the preferred or only qualified vendor for maintaining the existing prescription dispensing system. The contract represents a continuation of existing services, suggesting a long-standing relationship between the VA Medical Center and ScriptPro for critical pharmacy technology infrastructure.