J065--Rauland Nurse Call Service

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 is seeking a contractor to provide maintenance and software licensing for the Rauland Nurse Call System at the Michael E. DeBakey VA Medical Center in Houston, Texas. The solicitation (36C25625Q0835) requires a Firm-Fixed-Price contract for comprehensive system support covering 709 rooms, including hardware components such as wall panels, patient stations, dome lights, pillow speakers, pull cords, control consoles, and servers. Contractors must be an authorized Original Equipment Manufacturer (OEM) distributor with fully qualified field service engineers capable of providing software updates, telephone support from 6:00 a.m. to 4:00 p.m. CST, and quarterly site visits. Evaluation criteria will focus on technical compliance with the Statement of Work, verification of SAM registration, and confirmation of authorized distributor status. The response deadline is June 4, 2025, at 1:00 p.m. Central Time, with proposals due by that specified time.

The contract is not designated with any specific set-aside and will be performed at 2002 Holcombe Blvd, Houston, TX 77030. While no incumbent contractor is specified in the documentation, the contract is structured with line items for software licenses, site visits, annual upgrades, and hardware maintenance. The total anticipated contract value is implied to be approximately $34 million, covering a 12-month service period. The procurement falls under the NAICS category 811210 for Electronic and Precision Equipment Repair and Maintenance, and the PSC category J065 for Maintenance/Repair/Rebuild of Medical Equipment. Contractors will be responsible for providing all necessary parts and support throughout the contract duration, ensuring continuous operation of the nurse call system across the medical center's 709 rooms.