J065--Hamilton Ventilators Service Contract

STATEMENT OF WORK

Hamilton Ventilators Equipment Maintenance

SCOPE: Contractor shall furnish all labor, transportation, parts, and expertise necessary to provide calibration, preventative maintenance, and unlimited on-site corrective maintenance of the Hamilton Ventilators owned by the Hines VA and used by the Intensive Care Units at the medical facility. The Place of performance is the Edward Hines, Jr. VA Hospital (Hines VA) located 5000 South 5th Avenue Hines, IL 60141-5000. This contract shall be for a base plus 4 option years.

QUALIFICATIONS: To be considered eligible for consideration, offerors shall have a field service representative that has been trained by the Original Equipment Manufacturer (OEM) on the specific model of equipment listed below in section B: Equipment. The contractor shall provide documentation of factory certified service/maintenance training on the specific equipment under the terms of this contract. The Contractor shall provide a two (2) hour response time over the phone and a 48-hour response time to urgently repair of the ventilator equipment.

SERVICES TO BE PROVIDED:

General:

Contractor shall provide the necessary manpower and supervision to properly execute the maintenance and repair of the equipment listed below in section B: Equipment.

A Field Service Report (FSR) shall be generated and a copy given to the Hines VA Hospital s Contracting Officer s Representative (COR) or designee after each episode of scheduled or emergency maintenance. It is preferred that this FSR be provided electronically if possible.

Documentation: At the conclusion of each repair and scheduled maintenance visit, the contractor shall provide a written service report indicating the date of service, the model, serial number, and location of equipment serviced; the name of the Contractor Representative, and the services performed and parts replaced. The reports shall be delivered to the Biomedical Engineering COR via email.

Equipment:

Item #

Manufacturer

Model/Description

SERIAL #

Facility ID#

1

Hamilton

HAMILTON-MR1

3516

127691

2

Hamilton

HAMILTON-MR1

3600

127907

3

Hamilton

HAMILTON-T1

501697

129173

4

Hamilton

HAMILTON-T1

509673

129196

5

Hamilton

HAMILTON-T1

507778

129197

6

Hamilton

HAMILTON-T1

507273

129198

7

Hamilton

HAMILTON-T1

505221

129199

8

Hamilton

HAMILTON-T1

13993

129200

9

Hamilton

HAMILTON-G5

23591

129201

10

Hamilton

HAMILTON-G5

23599

129202

11

Hamilton

HAMILTON-G5

23601

129203

12

Hamilton

HAMILTON-G5

23602

129204

13

Hamilton

HAMILTON-G5

22484

129205

Repair Schedule:

Scheduled work shall be required in the performance of this contract and shall be performed during the hospital s normal business hours of 7:00 a.m. to 6:00 p.m. local time (Illinois), excluding Federal Holidays, to include any other day specifically declared by the President of the United States to be a Federal Holiday. Federal Holidays observed by the Edward Hines, Jr. VA Hospital are:

New Years Day Labor Day

Martin Luther King, Jr. Birthday Columbus Day

Washington s Birthday Labor Day

Juneteenth National Independence Day Veterans Day

Independence Day Thanksgiving Day

Memorial Day Columbus Day

Christmas Day

When one of the above designated Federal Holidays falls on a Sunday, the following Monday shall be observed as a Federal Holiday. When a Federal Holiday falls on a Saturday, the preceding Friday shall be observed as a Federal Holiday by United States Government agencies. If different times shall be needed, this shall be discussed and mutually agreed upon with the COR of the Hines VA and shall still be considered normal business hours. No work by the Contractor on Federal Holidays and no work on the weekend when the Federal Holiday is on the respective Monday or Friday shall be done. The Contractor shall obtain prior approval at least 24 hours from the COR. If such work shall be at the cost of the Hines VA, a separate purchase order number must be obtained by the Contractor prior to performing any over-time work. Work shall be scheduled in such as manner as to allow as little disruption to patient services in all campus buildings affected. On completion of billable work, the contractor shall provide timely billing of items that the Hines VA is responsible for per the service agreement.

If the contractor s telephones are not answered by technical personnel, a technical maintenance representative shall respond by telephone to the Hines VA within two (2) hours of a service call from the Hines VA.

Technical Support shall be available over the phone 24 hours a day, 7 days a week and 365 days per year.

The Contractor shall furnish all tools and materials (e.g., service manuals, diagnostic software, etc.) required to maintain the equipment in top operating condition.

Preventive Maintenance:

Preventive Maintenance shall be performed by the contractor at the intervals that are in accordance with the manufacturer s recommendations, but no less than annually.

The Contractor shall furnish any required materials, manuals, tools, etc. needed to perform Preventive Maintenance.

The Contractor shall have written procedures to be followed and documented evidence that each piece of equipment has been inspected according to those procedures.

All deviations from the Preventative Maintenance schedule shall be arranged in advance with the COR or their delegate.

Reporting Requirements:

The check-in is mandatory at Bldg. #228 (HTM OFFICE). When the service is completed, the Contractor shall document services rendered on a Field Service Report (FSR).The Contractor shall be required to sign out with a representative from the Biomedical Engineering Department and submit the FSR(s) to the COR. ALL FSR s shall be submitted to the equipment user for an "acceptance signature" and to the COR for an "authorization signature" of approval.

Hines VA phone number: 708-202-8387.

VA Biomedical Engineering Contracting Officers Representative (COR): This information shall be provided at the time of award.