J065--Candela Laser Service Contract RFQ - Open Market - Unrestricted

The Department of Veterans Affairs, specifically the Veterans Integrated Service Network 12 located at the Clement J. Zablocki VA Medical Center in Milwaukee, Wisconsin, is seeking a comprehensive service contract for maintaining two Candela medical laser devices: a GentleMax Pro and a VBeam Perfecta. The Request for Quote (RFQ) 36C25225Q0207 requires a contractor to provide full service and preventative maintenance, with a critical performance objective of maintaining 95% equipment uptime. Qualified vendors must have fully certified Field Service Engineers and backup personnel capable of performing maintenance during normal business hours and providing on-call corrective support. The solicitation requires electronic quote submission by March 31, 2025, at 10:00 AM CST, with dispatching and technical support available Monday through Friday from 7:30 AM to 7:00 PM CST. Contractors must comply with The Joint Commission requirements and provide detailed service reports demonstrating their maintenance capabilities.

The contract is unrestricted and classified under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance, with a size standard of $34 million. The base contract period runs from April 15, 2025, to April 14, 2026, with four additional one-year option periods available for potential extension. While no specific set-aside designation is mentioned, the solicitation includes provisions for veteran-owned small business preference. The contract covers comprehensive maintenance services, including all necessary labor, materials, tools, and management for servicing the Candela lasers, with the last preventative maintenance completed in November 2024. Contractors are expected to provide OEM-certified parts and full service coverage without limitations on repairs, ensuring the medical lasers remain in optimal working condition for the Veterans Health Administration's Integrated Service Network 12.