36C25225Q0207 0001.docx

36C25225Q0207 - 0001

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) None 03-26-2025 Department of Veterans Affairs 36C252 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 Department of Veterans Affairs 36C252 Great Lakes Acquisition Center - HC 115 South 84th Street, Suite 101 Milwaukee WI 53214-1476 To all Offerors/Bidders

36C25225Q0207

X X X X Please see the Attachment for the Vendor response questions.

Eileen Meyer Contracting Officer

CONTINUATION PAGE

CANDELA LASER SERVICE CONTRACT VENDOR RESPONSE/ QUESTION FOR RFQ: 36C25225Q0207.

Questions

1) Are the service histories available for the lasers? Are the last Preventative Maintenance dates available?

Answer: Yes, past service is available. Last preventative maintenance was completed November 2024 for both lasers.

2) Under the Specifications of work, line item “b” states there is no exclusion or charge due to damage/ abuse. Do the machines have a history of damage/abuse? Would you consider placing a limit on repairs covered outside of normal use?

Answer: No, history for these devices. This is standard language we include due to some vendors considering normal wear and tear “damage and abuse”. We would not consider a limit as the contract is all inclusive.

3) Under Specifications of Work, line item “h” states contractor shall provide proof OEM’s billable service can be utilized. Can you clarify what this means?

Answer: For clarification, the vendor shall be able to obtain OEM certified parts, non-refurbished. The vendor shall have access to OEM Certified parts and the OEM must be willing to sell certified parts to the Vendor.

4) Does the VBeam Perfecta currently have the D1 software or the 5.10 upgraded software?

Answer: GUI 10.5

5) Preferred Submission Method: Please confirm if there are any specific formatting preferences or additional submission channels you would like us to use.

Answer: No formatting preference.

6) Uptime Calculation: Could you please clarify how the 95% uptime requirement specified in Section 5 of the SOW is calculated? Specifically, we'd like to understand:

· The measurement period (monthly, quarterly, etc.).

A. Answer: Calculated quarterly, buy normally only if there are significant issues noted.

· Whether scheduled maintenance is counted against uptime B. Answer: Scheduled maintenance is not counted against uptime.

· How response time factors into the calculation C. Answer: Time from downtime to restoration of service is downtime (end-user experience).

7) Equipment History: To better assess the current condition of the equipment, could you provide:

a. Date of last Preventative Maintenance (PM) for each laser.

a-1) Answer: November 2024.

b. LVM (Laser Voltage Multiplier) page readings if available b-1) Answer: Information is not available at this time.

c. Date of last dye kit replacement, particularly for the VBEAM PERFECTA c-1) Answer: Replaced with Preventative Maintenance (PM) in 2024.