J065--BD Alaris Software Support Program

Closed Pre-Solicitation Posted

Solicitation number
36C25526Q0173
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
VA Heartland Health Care Network Visn 15 Kansas City MO 64106

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 15 (VISN 15) is conducting market research through a Sources Sought announcement for software maintenance, support, and analytics services for BD CareFusion Alaris Infusion Systems. This is not a formal solicitation but rather preliminary market research to identify qualified vendors capable of supporting the existing infusion device and server management infrastructure. Respondents must demonstrate their ability to provide 100% functionally compatible software and server support, submit a capability statement, provide product brochures with specifications, obtain an authorized service provider letter from the original equipment manufacturer, and demonstrate compliance with the Buy American statute. All interested parties must be registered in the System for Award Management (SAM.gov) with current representations and certifications. Responses to this Sources Sought announcement are due by March 9, 2026 at 11:00 a.m. Central Time, and should be directed to Contracting Officer Betty Flores at veronica.flores@va.gov.

This procurement does not utilize any small business set-aside designations. The requirement encompasses a base year plus four option years of service, with Option Year 2 introducing Alaris Technical Environment Implementation services and server deployment capabilities, while Option Years 3 and 4 include enhanced 24/7 technical support and integrated solutions to achieve full interoperability with Oracle Health's Infusion Management and Smart Pump Programming applications. Prospective vendors should note that Service-Disabled Veteran Owned Small Businesses and Veteran Owned Small Businesses must be verified in the SBA database to be considered for award. The statement of work specifies services including remote support, technical assistance during business hours, software and server updates, vulnerability patching, project management, access to the BD Knowledge Portal, workshop tuition waivers, and annual service tokens based on patient care units. While no specific award value or budget range is disclosed in this pre-solicitation notice, the multi-year performance period and comprehensive service requirements indicate a substantial contract opportunity.

Notice text

This is a SOURCES SOUGHT announcement only. It is neither a solicitation announcement nor a request for proposal or quote and does not obligate the Government to award a contract. Responses to this Sources Sought must be in writing. The purpose of this Sources Sought Announcement is for market research, to make appropriate acquisition decisions, and to gain knowledge of potential qualified businesses capable of providing the following:

Alaris Software Support Maintenance and Repair for VISN 15

*** See Statement of Work below for details ***

If this is within your capability, please respond with the information below:

Company Name

Address

Point of Contact

Phone, Fax, and Email

UEI number

GSA Contract (as applicable)

Capability Statement that clearly and convincingly identifies your ability to fulfill this requirement.

Brochures of product being offered to include specifications.

Meet the Buy American statute FAR 52.225-1

Authorized service provider letter from OEM

Interested firms are reminded that in accordance with FAR 4.203, prospective contractors shall complete electronic annual representations and certifications to be considered for award. In addition, FAR 4.203 states that prospective contractors shall be registered in the System for Award Management (www.SAM.gov) database. All Service-Disabled Veteran Owned Small Businesses (SDVOSB) and Veteran Owned Small Businesses (VOSB) shall be verified in SBA at Small Business Search .

Point of Contact for this Sources Sought is:

veronica.flores@va.gov

Department of Veterans Affairs

Network Contracting Office -15

3450 S. 4th Street Trafficway

Leavenworth, KS. 66048Â

STATEMENT OF WORK

The purpose of this requirement is software maintenance, support and analytics for BD CareFusion Alaris Infusion Systems. All software and server support and maintenance supplied must be 100% functionally compatible with existing CareFusion Alaris Systems, including infusion device and server management, software, and reporting capabilities as well as all current and future electronic medical records (VistA and Oracle Health). Smart pump technology incorporates software to assure infusion patient safety and consistent, high-quality care that supports real-time continuous quality improvement.

SERVICE SUPPORT TO BE PROVIDED:

This request is for a base plus 4 option year contract with the service delineated as follows:

Base Year Alaris Support Program

Option Year 1 Alaris Support Program

Option Year 2 Alaris Support Program and Alaris Technical Environment Implementation services, server deployment and EMR pre-population of Infusion Parameters with Infusion Status Interoperability

Option Year 3 Alaris Support Program and Alaris Support Program for Interoperability

Option Year 4 - Alaris Support Program and Alaris Support Program for Interoperability

The Alaris Support Program shall offer:

Remote Support Services (RSS), Tech Support during regular business hours, software and server hardware updates and upgrades, regular vulnerability patching, and project management.

It should include access to BD Knowledge Portal for Infusion Technologies, at minimum access to reports quarterly. Access to software used to manage preventative maintenance for infusion pumps.

Infusion Data Workshop Tuition Waiver 2 seats per year

Remote Data Support

Annual Service Tokens 2 tokens per 500 PCU units which can be redeemed for Compliance Rounds, Nurse Education, Remote or Online Pharmacy Consultations, Data Workshops, Biomedical training or seminars, or Remote Server Support.

The Alaris Support Program for Interoperability shall offer:

Remote Support Services (RSS), 24/7 Tech Support, software and server hardware updates and upgrades, regular vulnerability patching, and project management.

Infusion Data Workshop Tuition Waiver 1 seat per year

Remote Data and Practice Support

Integrated Solutions Support

The Alaris Technical Environment Implementation should result in full Infusion Management and Smart Pump Programming interoperability with Oracle Health. Oracle Health has three applications that are related to infusion pumps: Infusion Management, Smart Pump Programming, and CareAware Event Management (AlertLink). VISN 15 Requires Infusion Management and Smart Pump Programming as defined:

Infusion Management

Enhanced nursing workflow

Helps reduce time documenting infusion information

Provide nursing unit view that projects next steps related to replacing infusions

Review infusion data in context of other data such as hemodynamics, vital signs and Intake and Output

Improve patient care and assist to improve safety

Allow physicians to understand context of patient conditions with near real-time trends

Helps to improve efficiencies between hospital units through proactive management of infusions

Automates the five rights process via barcode scanning at the point-of-care

Decrease the chance of wasted medications

Collect near real-time data to perform just in time compounding and dispensing

Projected priority work list, displaying volume data for both volumes to be infused compared with ordered volume within the pharmacy views

The criteria for Infusion Management® validation include:

Assurance that the correct data is available from the pump for review, allowing clinician verification of dose, rate, and volume.

Smart Pump Programming

With Oracle Health s bar code scanning offering, MillenniumPOC (point of care), the clinician scans the patient s wristband, IV bag and smart pump. The medication order parameters are then transmitted through the CareAware iBus® and wirelessly populated to the scanned pump or syringe module. The clinician confirms the settings prior to starting the infusion. Decreasing the manual key entries to program the pump ensures that the IV medication is delivered at the right prescribed rate and increases smart pump safety software compliance.

Device connectivity Behind the scenes, Oracle Health s device connectivity platform, CareAware iBus, allows patient information to flow bidirectionally from the infusion pump into the EHR.

Patient monitoring With these connections established, clients improve monitoring and patient surveillance by correlating infusion data with near real-time patient information from bedside devices.

The criteria for Smart Pump® validation include: The pump can accept an order and return affirmation that the pump has started an infusion. The order must be presented to the nurse and show rate, volume, and concentration.

Files

File Type Posted
36C25526Q0173.docx DOCX document

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