J065-- Alcon Centurion Maintenance Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 17 seeks maintenance services for two Alcon Centurion phaco devices at the El Paso VA Medical Center, with proposals due August 28, 2026. The procurement is a 100 percent Service-Disabled Veteran-Owned Small Business set-aside, restricting competition to certified SDVOSBs listed in the SBA certification database.

Place of performance is 5001 N Piedras Street, El Paso, Texas 79930. The base period runs October 1, 2026, through September 30, 2027, with two one-year option periods extending through September 30, 2029. The NAICS code is 811210, Electronic and Precision Equipment Repair and Maintenance; PSC is J065.

The contractor must provide 24/7 telephone support, unscheduled maintenance during business hours Monday through Friday, 8:00 AM to 6:00 PM, excluding federal holidays, with a four-hour on-site response guarantee, and scheduled preventive maintenance at mutually agreeable times. Field Service Engineers must be fully qualified and certified by the OEM. All maintenance must comply with OEM specifications and include parts, labor, travel, hardware updates, software updates, quality assurance, calibrated test equipment, and detailed Engineering Service Reports documenting all services. Invoices are submitted electronically through the Tungsten Network, with payment by electronic funds transfer.

The budget is $34 million. Evaluation criteria are technical capability, price, and past performance; the Government will award a firm-fixed-price contract to the responsible offeror whose offer provides best value. Technical questions are due August 24, 2026, at 12:00 PM CST. Offerors must submit three separate volumes addressing technical capability, pricing, and past performance. The contracting office is the Regional Procurement Office West in Duncanville, Texas, with point of contact Contract Specialist Lesley Kitchen at Lesley.Kitchen@va.gov or 972-708-0818.