J035--Parata Service Contract - Mission Critical (VA-26-00017407)

This Special Notice, published on November 4, 2025, by the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 15, solicits a sole source service contract for maintenance of Parata medication packaging equipment at the Harry S Truman VA Medical Center in Columbia, Missouri. The opportunity is identified as VA-26-00017407 and falls under PSC code J035 for maintenance, repair, and rebuilding of service and trade equipment. The contract is being pursued as a non-competitive sole source procurement, indicating that the government has determined that only one contractor can meet its specific requirements. This Special Notice represents the government's notice of intent to award a contract for mission-critical pharmacy equipment support services. The deadline for submission is November 12, 2025, providing interested parties a brief window to respond.

The contract covers comprehensive 24/7/365 maintenance and support services for multiple Parata systems, including an Automated Tablet Packager with over 192 canister capacity, two Packaging Units, and a Perl device with cut and roll functionality, running from December 1, 2025, through November 30, 2026. Key service requirements include a 30-minute initial telephone response time and on-site repair completion within 24 hours of service call initiation. The contract encompasses all parts, labor, travel expenses, technical support, and necessary services to maintain the equipment at manufacturer specifications. While this is a sole source procurement, interested contractors should note the compressed timeline and the critical nature of the services required. Eligible contractors must demonstrate capability to provide the specified level of service support for the identified Parata systems to support the VA medical center's pharmacy operations.