ISD ServiceNow
Award Notice Posted
- Solicitation number
- HU000126FE062
- Agency
-
Uniformed Services University of the Health Sciences
Department of Defense
- Awarded
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- N6600119A0120-HU000126FE062
- NAICS code
- 513210 Software Publishers
- Place of performance
- Bethesda, Maryland 20814, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Uniformed Services University of the Health Sciences awarded a sole-source, firm-fixed-price BPA call order to Carahsoft Technology Corp on September 9, 2026, for ServiceNow term software licenses valued at $849,839.04 under contract N6600119A0120.
The performance period runs September 13, 2026 through September 12, 2027. The award encompasses nine ServiceNow software components: Agile Team, Impact Guided for Public Sector, AI Search Starter, Integration Hub Starter, Additional Non-Production Instance, Customer Service Management Professional with App Engine 100, Hardware Asset Management Professional, Document Intelligence Starter (5K pages), and App Engine Enterprise. The contract provides end-to-end IT service process workflows for incident, problem, and change management, plus enterprise network inventory visibility.
The sole-source justification rests on mandatory Department of Defense Enterprise Software Initiative compliance under 10 U.S.C. 2304(c)(1) and DFARS PGI 208.7403(1). Carahsoft is the only vendor available on ESI capable of meeting USU's ServiceNow requirements while maintaining FedRAMP Joint Authorization Board authorization and USU's Authorization to Operate status. No other GWAC sources were reviewed. The quoted price matches Carahsoft's negotiated ESI BPA pricing and was determined fair and reasonable under FAR Part 8.
Notice text
USUHS awarded a sole-source, firm-fixed-price commercial contract to Carahsoft Technology Corp for ServiceNow term software licenses to include all major releases of the software and documentation made available during each respective license’s term. ServiceNow software products and support include the following components: ServiceNow® Agile Team, ServiceNow® Impact Guided – Public Sector (US v4), ServiceNow® AI Search Starter - Documents, ServiceNow® Integration Hub Starter – Transactions, ServiceNow® Additional Non-Production Instance, ServiceNow® Customer Service Management Professional with App Engine 100 – Fulfiller User v6, ServiceNow® Hardware Asset Management Professional - Subscription Unit v4, ServiceNow® Document Intelligence Starter - 5K Document Intelligence Pages, and ServiceNow® App Engine Enterprise - Fulfiller User.
Awarded contract N6600119A0120 to CARAHSOFT TECHNOLOGY CORP for 906283.56 on 2026-09-09.
Files
| File | Type | Posted |
|---|---|---|
| ServiceNow Limited Sources Justification_ISD_Redacted.pdf |
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