Interpretation and Translation Services

Closed Solicitation Posted

This opportunity was awarded. See the award notice from .

Solicitation number
HT001426QE030
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

Place of performance
Fort Campbell, Kentucky, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Defense Health Agency seeks a Blanket Purchase Agreement contractor to provide interpretation and translation language services at Blanchfield Army Community Hospital (BACH) and its affiliated clinics, with proposals due September 17, 2026, at 10:00 AM EST. An amendment issued September 14 extended the original September 9 deadline and updated sections 2.4 and 3.3 of the Performance Work Statement.

The procurement is a 100% Small Business Set-Aside under NAICS code 541930, Translation and Interpretation Services. Place of performance is Fort Campbell, Kentucky, including Screaming Eagle Medical Home, La Pointe Army Medical Home, NICoE (Intrepid Spirit Center), and Byrd Soldier Medical Home.

Required services include 24/7/365 telephonic interpretation (estimated 15,000 minutes annually, with call-connect response times not to exceed 60 seconds for Spanish and 120 seconds for other languages), on-site interpretation (100 hours), American Sign Language services (50 hours), foreign sign language services (10 hours), video remote interpretation (1,200 minutes), and document translation in common languages (48,000 words) and uncommon languages (8,568 words). All interpreters must hold recognized certifications—RID, NAD, or state credentials—with minimum proficiency level III. Clinical interpreters must demonstrate medical terminology competency (CMI, NBCMI, CCHI, or equivalent). On-site personnel must meet Fort Campbell security requirements, including NCIC-III background screening and REAL ID credential. Machine translation and generative AI are prohibited for clinical, legal, and patient-facing documents; all translation must be completed by human linguists.

The ordering period runs October 1, 2026, through September 30, 2031. The incumbent contractor is Green Translations, LLC, with approximately $10,660 in obligated spend over the past 12 months. Award will be made to the technically acceptable offeror with the lowest evaluated price. Proposals must include unit pricing, technical description of services, and statement of agreement with all terms and conditions. Points of contact are Ms. Kathryn Quinones and Ms. Lorena Cruz at the Defense Health Agency.

Notice text

3 versions

Update #3 · Latest ·

This a reminder that all interestered offerors in accordance with FAR 52.212-1, Section 1: Documents/Forms required, offers must acknowledge receipt of all amendments or may not be considered for evaluation.

The purpose of this amendment is to answer questions from industry (see attachment 1); allow vendors who have previously submitted a quote re-evaulate their quote(s) based on the answers provided in this amendment; extend the solicitation date to 17 September 2026 at 1000 AM EST; update sections 2.4 and 3.3 of the PWS. 

Update #2 ·

The purpose of this amendment is to answer questions from industry (see attachment 1); allow vendors who have previously submitted a quote re-evaulate their quote(s) based on the answers provided in this amendment; extend the solicitation date to 17 September 2026 at 1000 AM EST; update sections 2.4 and 3.3 of the PWS. 

Update #1 ·

This is a Blanket Purchase Agreement (BPA) to provide Interpretation and Translation Language Services at Blanchfield Army Community Hospital (BACH) to include outlying clinics: Screaming Eagle Medical Home, La Pointe Army Medical Home, the NICoE (Intrepid Spirit Center), Byrd Soldier Medical Home, and any employee conducting patient business/interactions under the Umbrella of BACH in accordance with this Performance Work Statement (PWS). To provide BACH health care providers and workers with telephone interpretation, on-site interpreter, Video interpretation, American sign language, foreign sign language and document translation services. Translate selected material  in support of patient care at BACH. The majority of the translation and interpretation service will be it interpret to and from English to the patient's Target Language. 

Files

Notice history

Notice Type Posted
Interpretation and Translation Services Award Award Notice
This notice Latest solicitation Solicitation

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