R

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended. is not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

(a) By completing items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of theoffer submitted;

or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE

RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER

NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation data, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

16C. DATE SIGNED

Previous edition unusable STANDARD FORM 30 (REV. 11/2016) Prescribed by GSA FAR (48 CFR) 53.243

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE PAGE OF PAGES

2. AMENDMENT/MODIFICATION NUMBER 3. EFFECTIVE DATE 4. REQUISITION/PURCHASE REQUISITION NUMBER 5. PROJECT NUMBER (If applicable)

6. ISSUED BY CODE 7. ADMINISTERED BY (If other than Item 6) CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, county, State and ZIP Code) (X) 9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED (SEE ITEM 11)

10A. MODIFICATION OF CONTRACT/ORDER NUMBE

10B. DATED (SEE ITEM 13)

CODE FACILITY CODE

Created On:

14 Sep 2026, 13:15 PM Eastern Daylight Time

SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

Solicitation/Contract Form

The following modifications were made:

Information From To Response Due Time Zone Eastern Daylight Time (UTC -4) Eastern Standard Time (UTC -5) Response Due Date 09 Sep 2026 17 Sep 2026

Description/Specifications/Statement of Work

Header Miscellaneous Text (Modified):

PART 1

1.0 GENERAL INFORMATION

1.1 This is a Blanket Purchase Agreement (BPA) to provide Interpretation and Translation Language Services at Blanchfield Army Community Hospital (BACH) to include outlying clinics: Screaming Eagle Medical Home, La Pointe Army Medical Home, the NICoE (Intrepid Spirit Center), Byrd Soldier Medical Home, and any employee conducting patient business/interactions under the Umbrella of BACH in accordance with this Performance Work Statement (PWS).

1.2 Description of services/introduction: The contractor shall provide personnel, materials and other items and non-personal services necessary to perform the services of an Interpreter, Translator and Transcriptionist as defined in this PWS.

1.3 Background: Blanchfield Army Community Hospital (BACH) does not have an in-house Language, Translation, and Interpretation Service capability to support patient care. Providing accurate, timely language interpretation and translation services for limited English proficient patients, families and staff is a major priority for our health care providers. Therefore, contract effort must be sought and utilized for on-demand translation and interpretation service.

1.4 Objectives: To provide BACH health care providers and workers with telephone interpretation, on-site interpreter, Video interpretation, American sign language, foreign sign language and document translation services. Translate selected material in support of patient care at BACH. The majority of the translation and interpretation service will be to interpret to and from English to the patient's Target Language.

Contractor shall perform duties and responsibilities as described in Part 3 "Specific Tasks" of this PWS. Contractor must provide the following Language Professional Services at BACH:

Telephonic Interpretation On-site Language Interpretation On-site American Sign Language On-site Foreign Sign Language On-site Video Translation Interpretation Document Transcription/Translation (See Language chart)

Afrika Akan Albanian Algerian

Amhar Anuak Arabic

Armen Ashanti Assyrian Azerbaij

Badini Bajuni Bambara Basque

Behdin Beloruss Bengali Berber

Bosnia Bulgaria Burmese Cantone

Catala Chaldea Chaochow Chamor

Chava Chuukes Creole Croatian

Czech Dakota Danish Dari

Dinka Dutch Eritrean Estonian

Ewe Farsi Fijian Hindi Finish

HT001426QE0300001

Flemis French French Fukiene

Fula Fulani Fuzhou Ga

Gaelic Georgia German Gorani

Greek Gujarati Haitian Hakka

Hakka- Hakka- Hausa Hebrew

Hindi Hmong Hungarian Ibanag

Ibo Icelandi Igbo Ilocano

Indone Italian Jakartanese Japanes

Javane Karen Kashmiri Khmer

Kinyar Kirundi Korean Kosova

Kreo Krio Kurdish Kurman

Lakota Laotian Latvian Lebanes

Lingal Lithuani Luganda Lusoga

Luxem Maay Macedonian Malagas

Malay Malayal Maltese Mandari

Mandi Mandin Mankon Marshal

Mien Mina Mirpuri Mixteco

Moldo Mongoli Navajo Ndebele

Neapol Nepali Nigerian Norwegi

Nuer Oromo Papiamento Pashto

Patois Persian Pidgin Polish

Portug Portugu Pothwari Punjabi

Roman Russian Samoan Serbian

Shang Shona Sicilian Sinhales

Sindhi Slovak Slovenian Somali

Sorani Spanish Sri Lankan Swahili

Swedis Sylhetti Szechuan Tagalog

Taiwa Tamil Telugu Thai

Tibeta Tigre Tigrinya Toishan

Tonga Tshiluba Turkish Twi

Ukrain Urdu Vietnamese Visayan

Welsh Wolof Yiddish Yoruba

Yupik

1.5.1 The Contractor translates written text from one language into another. Document translation service for documentation covers a wide range of routine health care needs such as hospital release forms, patient billing and instructions, medical and immunization records, informed consent forms, medical claims, and patients' rights signage.

The Ordering Period reads as follows:

1.6 Ordering Period: October 1, 2026 - September 30, 2031

1.7 Administrative specifications

1.7.1 Place of performance: For on-site service, the Contractor shall report upon arrival to the Patient Advocate Office (PAO), located on the 1st Floor A Lobby between the hours of to . The Contractor will sign in and announce their service appointment. They will be escorted by a BACH Staff Member to the 0730 1630 appointment area.

After normal operating hours, 1600 to 0730, for on-site service, the Contractor shall report to the Administrative Officer of the Day (AOD) located on the 1st Floor A Lobby. The Contractor will be escorted by a BACH Staff Member or Hospital Security to the appointment area.

After the completion of the on-site service, the Contractor shall return to the PAO between the hours of 0730-1600 to sign out, and to the AOD desk between the hours of 1600-0730 to sign out. This will conclude the service call. For telephonic service, the Contractor will confirm the start and end time of the service call with the BACH staff.

1.7.2 Recognized Federal Holidays: The contractor is required to perform services on the following holidays:

New Year's Day

Martin Luther King Jr.'s Birthday

President's Day

Memorial Day

Juneteenth Day

Independence Day

Labor Day

Columbus Day

Veteran's Day

Thanksgiving Day

Christmas Day

1.7.3 Hours of operation: The contractor is responsible for conducting business 24/7 365 days a year to include Federal Holidays except when the Government is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

The Contractor shall have available a select collection of highly trained interpreters knowledgeable in various foreign languages and dialects to provide a 24/7 365 days a year video interpretation, In-Person interpretation, telephonic service and document transcription. Also provide immediate unscheduled access to highly trained interpreters for all requested services. The Contractor shall provide onsite interpretation services, American Sign and Foreign Sign Language interpreters within 2 business days or less of request. Document translation services shall be performed per scheduled request on an as needed basis. The contractor is responsible for ensuring that the designated representative is available via telephone 24/7 365.The contract service is expected to be available 24 hours a day 365 day a year.

The Contractor must always provide to the COR updated contact information and ensure that the designated Point of Contact (POC) is available for the uninterrupted performance of all tasks defined within this PWS.

1.7.4 Emergency Services: On occasion, services may be required to support an activation or exercise of contingency plans outside the normal duty hours.

1.8 Contractor travel: Contractor Travel will be required to fulfill the requirements of this task. The contractor is welcome to visit BACH at anytime during the life of this contract with prior coordination with the COR, however, the contractor will not be refunded for travel, lodging, or any costs related to said visits. Contractor Travel will be reimbursed at the Federal Government & DoD Automobile Mileage Travel Rates for interpreters traveling more than 50 miles to satisfy Service Call.

Requires COR or Ordering Officer prior approval.

Contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation and the limitation of funds specified in this contract. All travel requires Government approval/authorization and notification to the Contracting Officer Representative (COR).

1.9 Contractor personnel

1.9.1 Common Access Card (CAC) requirements: N/A

1.9.2 Contractor training. N/A

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1.9.3 Contracting Officer Representative (COR): The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to change any of the terms and conditions of the resulting contract.

1.9.4 Post award conference: The contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5.

PART 2

2.0 GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

The Requiring Activity Authority has assessed the need for Government Furnished Property, Equipment, and Services and determined:

2.1 : The Government will provide Government Furnished Services required in support of this BPA. The Government may or may not provide personnel to Services escort/guide the Contractor to perform services in accordance with this PWS.

2.2 : The Government will provide Facilities in support of this BPA. The Government will provide the necessary workspace for the Contractor to provide Facilities the services outlined in the PWS.

2.3 : The Government will provide Utilities in support of this BPA. All utilities in the facility will be available for the contractor's use in performance of tasks Utilities outlined in the PWS. The Contractor shall instruct employees in utilities conservation practices.

2.4 : The Government will provide the following equipment: (Video Translation iPad Pro 10.5-inch 64GB ) for clinic use Equipment with required software available at BACH and its outlining clinics, and any employee conducting patient business/interactions under the Umbrella of BACH.

2.5 : The Government will provide materials necessary for the contractor to perform these needed on-site services.Materials

PART 3

3.0 SPECIFIC TASKS

3.1 REQUIRED SERVICES: The services required include but may not be limited to the following:

1. Telephonic Interpretation: (Common Foreign Languages-Words)

2. On-site Face to Face Language Interpretation: (Common Foreign Languages-Words)

3. On-site American Sign Language:

English and American Sign Language (ASL) Pidgin Signed English (PSE)

4. On-Site Foreign Sign Language

5.Document Transcription/Translation: (Common/Uncommon Foreign Languages-Words)

6.Video Translation (Common/Uncommon Foreign Languages)

Scheduled Telephonic Interpretation: The contractor shall have an available bank of interpreters knowledgeable in various foreign languages and dialects to provide a 24/7 365-day telephonic service that can provide immediate unscheduled access to highly trained interpreters, connecting caller almost immediate to interpreters. The Contractor shall provide scheduled On-site Face to Face, Video translation and telephonic interpretation services when requested by the Government at the applicable per hour/per minute rate.

3.1.1. Telephonic, On-site Face to Face and Video interpreters must be prepared to begin at the scheduled order start time. If after one hour from the scheduled order start time the Government has not contacted the On-site interpreter, the interpreter is released, and the Contractor will be paid for two hours.

3.1.2. The Contractor shall provide telephonic interpreters with the same qualifications as the on-site interpreters and provide the Government with the interpreter's telephone number or a toll-free access telephone number. Telephonic interpreters may be required at any number of locations concurrently. The Contractor shall ensure interpreters use a land-line based telephone connection (i.e., no cellular or wireless telephones), free of any background noise.

3.1.3. Contractor must have available on-demand, over-the-telephone interpreter services 24 hours per day, 7 days a week, and 365 days a year. Contractor shall staff the appropriate number of personnel to ensure a call-connect response time of no more than 60 seconds for Spanish interpretation and 120 seconds for interpretation of other languages.

3.2. : All Contractor's shall meet the qualifications and standards for their specialty/title and perform essentially the same CONTRACTOR QUALIFICATIONS functions within the scope of acceptability for their linguistic profession and discipline.

Certification/Credentials: All interpreters shall have a certification obtained from a recognized certifying organization:

Certification for interpreter providers must be obtained from organizations such as the Registry of Interpreters for the Deaf (RID, NIC, NIC Advanced, NIC Master, CI, CT, CI/CT or CSC), the National Association of the Deaf (NAD), or a recognized State agency.

Interpreters shall have at a minimum, a proficiency level of III unless the nature of the assignment requires a higher level. All interpreters shall conduct themselves according to the NAD and/or RID Code of Ethics.

Credentialed/Certified Translators able to provide the following Common Languages but not limited to the following: Spanish, Arabic, Hindi, Mandarin, Cantonese, Japanese, Dari, French, German, and Italian.

Credentialed/Certified Translators able to provide the following Uncommon Languages but not limited to the following: Pashto, Amharic, Tagalog, Swahili, and Vietnamese.

Experience/Skillset:

Sign Language interpreters shall have strong and documented knowledge and understanding of American Sign Language (ASL).

Contract Interpreter/Translators shall possess the ability convert and convey orally spoken English into signed English and American Sign Language (ASL) Contract Interpreter/Translators shall be knowledgeable in Pidgin Signed English (PSE) Contract Interpreter/Translators shall possess the ability convert and convey orally with sign, PSE, and/or ASL (in reverse) back to oral English

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Must possess strong knowledge of required language to create most precise interpretation or translation.

Must possess strong verbal skills so that message is conveyed with clarity.

Must possess clear and audible spoken voice.

Must meet qualifications as Interpreter for the Deaf.

Must possess Strong written and verbal skills.

Other Qualifications:

Must meet competency standards as language Interpreter/Translator for medical facility.

Must comply with the code of professional conduct for Interpreter/Translator.

Must possess assortment of readily available interpreters knowledgeable in various common and uncommon foreign languages and dialects to provide a 24/7 telephonic service that can provide immediate unscheduled access to highly trained interpreters, connecting caller almost immediate to interpreters.

Must possess assortment of readily available interpreters knowledgeable in various foreign languages and dialects that can be assigned to provide onsite interpretation and off-site translation services on 2 business days' notice or less.

Must possess assortment of readily available interpreters knowledgeable in American Sign Language (ASL) that can be assigned to provide onsite translation services on 2 business days' notice or less Domestic and foreign language interpreters onsite or over the phone, shall have a documented mastery of their designated language.

3.3 The contracted Interpreters, Translators and Transcriptionist will provide the SPECIFIC DUTIES/TASKS THE CONTRACT EMPLOYEES SHALL PERFORM:

following services:

The Contractor shall provide translation and interpreter services for requests received on 2 business days' notice in advance. In some cases, sign language services will be requested for immediate service in which the Contractor shall respond within two business hours. Business hours are defined as Monday through Friday (08:00AM - 04:30PM), except Federal Holidays. Upon receipt of request, the Contractor shall provide to the COR or designee in writing (email is acceptable) receipt confirmation within one (1) business day of receipt of request. The name of the assigned interpreter(s) shall be provided to the COR or designee in writing (email is acceptable) no later than one (1) business day prior to start of assignment. In general, two (2) interpreters shall be required for assignments lasting more than two (2) hours, requiring detailed or technical interpreting or captioning; or involving general audiences that last more than one (1.5) hours.

If, however, the Government should require interpreter services with less than 2 business days' notice, the Contractor shall attempt to provide an interpreter if possible. The Government understands that the Contractor may not always be able to comply with short notice request. Inability to fill a short notice request will not be held adversely towards contractor performance. Contractor's acceptance must be given within two (2) business hours of the time the request was placed during BACH business days. If the Contractor fails to accept within the time specified, the Government will consider the assignment refused. If the Contractor accepts the request, the agency shall be billed at the hourly rate established. The Contractor shall provide the COR or designee the name(s) of the interpreter(s) as soon as possible but no later than two (2) business hours prior to the assignment.

The Contractor shall perform and abide by but is not limited to the following:

1. Shall provide professional level Telephonic Interpretation

2. Shall provide professional level Language Interpretation (On-site/In-Person)

3. Shall provide professional level American Sign Language (On-site/In-Person):

English and American Sign Language (ASL) Pidgin Signed English (PSE)

4. Shall provide professional level Document-Text Transcription/Translation

5. Shall respond to receive faxes, emails and/or phone requests for services from BACH wards, clinics and/or providers.

6. For telephone translations, the Contractor shall perform the following:

a. Contractor personnel shall track all caller access information to include:

Date and time of request Requestor's name/rank/department/division Detailed description of services provided Language interpreted Total length of call Total cost Provide a detailed monthly summary report on usage utilizing collected data. Record will show trail of accountability required.

7. For onsite interpreting and translations, the Contractor shall perform the following:

a. Contractor personnel shall report/track service information to include:

Requestor's name Requestor's phone number Type and length of services provided

8. Interpreters/Translators shall arrive for assignments on time

9. While on duty, the interpreter shall not advise, recommend or suggest to individuals authorized to receive services at Government expense that such individuals should receive services from the interpreter when he or she is not on duty, or from a partner or group associated in practice with the interpreter, except with the express written consent of BACH. The interpreter shall not bill individuals entitled to those services rendered pursuant to this contract.

10. The interpreter(s) shall not discuss personal business; distribute personal business cards or promotion of personal "cause" while on assignment in order to develop clientele from assignments originating from the Federal Government or BACH

11. Interpreter(s) shall not act as an agent or employee of the Federal Government or BACH.

12. The interpreter(s) shall adhere to the Federal Government's rules of protocol, ethics, procedures, and professionalism while on assignment at BACH.

13. Interpreter(s) shall be dressed in business attire.

14. Interpreters shall be neat, clean, well groomed, and in appropriate clothing when in patient care or public areas. All clothing shall be free of visible dirt and stains and shall fit correctly. Fingernails shall be clean and free from dirt and hair shall be neatly trimmed and combed.

15. The interpreter shall obey station regulations, shall perform in a manner to preclude the waste of utilities, and shall not use Government telephones, fax machines, copiers or computers/email for personal business. Eating by the interpreter is prohibited in patient care areas and is restricted to designated areas.

Smoking is prohibited in all clinic facilities. Contractor and its interpreter(s) shall keep all assignments. Canceled assignments are not tolerated except for true emergencies. If the scheduled interpreter(s) cancels an assignment, the Contractor shall provide a substitute interpreter(s) and notify the COR or designee within 24-hours. If the Contractor is not able to provide an interpreter(s), the contractor shall notify the COR or designee. If the Contractor interpreter does not meet qualifications or fails to appear at the event location within twenty (20) minutes of the scheduled assignment start time, the assignment shall be cancelled. The Government shall not incur any charges associated with such cancellations. Interpreters must arrive in time to be at the designated assignment at the determined start time. The Interpreter must allow sufficient lead time prior to the assignment start time to enter the secured grounds, park, be assigned an access badge and be escorted to the assignment location within the facility (approximately 10-15 minutes).

Government may cancel the services no less than 2 business days before the scheduled appointment without penalty or charges assessed. If the Contractor is notified of a cancellation less than 2 business days prior to the scheduled assignment but, before interpreter(s) arrival on site, the Contractor may invoice for two (2) hours maximum. If upon arrival to the assignment and service is no longer required or the assignment ends early, the interpreter(s) shall notify the COR or designee. If the interpreter(s) cannot reach the COR or designee and the original scheduled time expires or the 2-hour minimum passed (whichever occurs first), the interpreter may leave, and the Contractor may invoice for a two (2) hour minimum. The 2-hour minimum does not apply if the assignment was scheduled for less than 2 hours or if the interpreter leaves prior to notifying the COR (or designee) or before the times stated above.

Assignments lasting more than two (2) hours shall be invoiced in half (1/2) hour increments for the actual duration of the assignment, not the estimated duration requested by the COR or designee when coordinating and scheduling the request.

The assignment is considered complete when the later of the following occurs:

1. Conclusion of event equals or exceeds the estimated duration specified when scheduling the request.

2. The COR or designee releases the interpreter(s).

For any assignment over 6 hours in duration and lunch breaks are offered during the assignment(s) for Deaf and/or Hearing-impaired employee(s), the same time for lunch breaks apply to the interpreter(s) and shall be included within the assignment(s) as paid time. Otherwise time taken for meals shall not be billed. Other breaks are billable.

The Government reserves the right to videotape/film/digitally record the signing and use as deemed necessary. A sample list of onsite interpreting events is listed below and subject to change dependent upon BACH requirements:

Staff meetings Commemorative programs Award ceremonies Safety talks On the job training (OJT) Committee meetings Discussions on work procedures, policies, or assignments for formal and informal settings Special event programs Mid-year performance discussions, annual performance appraisals, disciplinary discussions Basic staff training, classroom training, formal training Interviews All hands meetings, and other ad hoc assignments similar in nature on an as-need basis

Any professional conduct in question warrants an immediate review at the discretion of the COR and the Contracting Officer. The COR or designee will contact the Contractor POC primarily via e-mail, and secondarily via telephone or facsimile, with requests for, changes to or cancellations of interpretation services. Contractor shall provide on-site services for language with a minimum notice of twenty-four (24) hours business day after language is requested. Situations of / two (2) emergencies, Contractor shall provide on-site services for language within two (2) hours after language are requested.

3.4 Invoices

Contractor shall provide submit invoices via WideArea Work Flow (WAWF).

Part 4

Estimated Workload Data

ITEM NAME ESTIMATED QUANTITY PER YEAR

1 Telephonic Interpretation (per minute) 15,000 Minutes

2 On-site Language Interpretation per Hour 100 Hours

3 On-site American Sign Language 50 Hours

4 On-site Foreign Sign Language 10 Hours

5 On-site Video Translation Interpretation 1200 Minutes

6 Translation (common language, per word) 48,000 Words

7 Translation (uncommon language, per word) 8,568 Words

List of Attachments

The following Attachment(s) were added:

Questions from Industry_Attachment 01

Header Miscellaneous Text (Modified):

Blanket Purchase Agreement

Between

TBD

And

United States Department of Defense

Healthcare Contracting Division- Northeast

BLANKET PURCHASE AGREEMENT (BPA)

TERMS AND CONDITIONS

ORDERS WILL BE MADE BY PLACING CALLS FOR ITEMS REQUIRED.

PAYMENT WILL BE MADE FOR ITEMS RECEIVED. PAYMENT WILL BE MADE VIA WIDE AREA WORKFLOW (WAWF).

1. BLANKET PURCHASE AGREEMENT (BPA)

This agreement is established in accordance with Federal Acquisition Regulation (FAR) Part 13, Subpart 13.303, Blanket Purchase Agreements (BPAs). This Blanket Purchase Agreement (BPA) is entered into on the date in Block 3 of the form 1449 and shall be effective 01-October-2026 through 30-September-2031 unless sooner cancelled in writing by either party. This Blanket Purchase Agreement has a five-year ordering period.

The BPA will be reviewed by the Contracting Officer at least once annually before the anniversary of the effective date, and revised to conform to all requirements of Statutes, Executive Orders, and the FAR as these changes occur.

Any revision shall be evidenced by a modification to this BPA.

Pricing will be reviewed by the contractor and the customer prior to the end of each 12-month term of the agreement, in order to assess potential price adjustments based on actual volumes achieved during the year. There are no funds available for this BPA. Funds will be made available and the Government will only be obligated for payment upon issuance of valid orders placed against this BPA. The Government is only obligated to the extent of authorized orders made against the

BPA.

2. DESCRIPTION OF AGREEMENT

Contractor shall provide translation services in accordance with the attached Performance Work Statement (PWS).

3. PRICING

Description Estimated Annual Quantity

Cost per Hour/Minute Estimated Total

Telephonic Interpretation (per minute) 15,000 minutes

On-site Language Interpretation per Hour 100 Hours

On-site American Sign Language 50 Hours

On-site Foreign Sign Language 10 Hours

On-site Video Translation Interpretation 1200 Minutes

Translation (common language, per word) 48,000 Words

Translation (uncommon language, per word) 8,568 Words

Holiday Pay 10 Hours/Per Year

Short- Term Notice Pay 10 Hours/ Per Year

4. DELIVERY TICKETS

All shipments under this BPA shall be accompanied by a delivery ticket that contains the following information:

Name of supplier BPA number and Call number Date of request Request number Itemized list of services performed Quantity, unit price, and extension of each item, less applicable discounts (unit prices and extensions need not be shown when incompatible with the use of automated systems, provided that the invoice is itemized to show this information) Date of performed services

5. INVOICE/PAYMENTS

The contractor shall create a separate invoice for each call. Invoices shall include, at minimum, the information stated under "Delivery Tickets", above.

Invoice payments will be made via Wide Area WorkFlow (WAWF). The contractor shall submit invoices for calls placed by authorized callers to the attention of the ordering individual who will verify material and services receipt and process payments.

5.1 QUARTERLY REPORTS

Authorized ordering individuals shall submit monthly call reports no later than the 5th business day of each month to:

Healthcare Contracting Division- Northeast

E-mail: kathryn.r.quinones.civ@health.mil and cc lorena.cruz.civ@health.mil

6. INDIVIDUALS AUTHORIZED TO PLACE CALLS/CALL LIMITATION

Individuals authorized to place purchases/calls under this agreement are identified by the HCD-NE and is identified by name, organization component and dollar limitation per call for each individual authorized to place purchases/calls as follows:

TBD

Calls placed by individuals not on the list are "not" authorized and shall not be honored by the contractor. Services provided by the contractor in violation of this authorization will be treated as an unauthorized commitment and may result in termination of this agreement by the Government. Changes in the authorized ordering individual list shall require the signature of the Administering Contracting Cell: HCD-NE.

Payment for calls placed against subject Blanket Purchase Agreement will be made through WAWF.

7. PLACEMENT OF ORDERS (CALLS)

Orders shall be placed by authorized personnel as calls against this BPA via FAX, mailed order, telephonically (with written follow-up)

NAME ACTIVITY SINGLE PURCHASE LIMIT

TBD

8. NUMBERING OF PURCHASES/CALLS PLACED UNDER THIS AGREEMENT

Each order under this agreement, paid by WAWF shall be assigned a call number in accordance with the price list.

9. TERMS AND CONDITIONS

9.1. CONTRACTOR RESPONSIBILITIES

9.1.1. Contractor shall provide translation services in accordance with the attached Performance Work Statement (PWS).