Internet Services

The Department of the Army intends to solicit Internet Services at a facility in Huntsville, Alabama, with a response deadline of October 23, 2026. No set-aside applies.

Place of performance is 5000 Bradford Drive, Suite 150, Huntsville, AL 35805. The contractor shall supply all personnel, equipment, tools, materials, supervision, and services necessary to deliver Internet connectivity, including installation and configuration of Trade Agreement Act compliant products (with TAA waivers obtained for non-compliant items where applicable). The Internet Service requirement specifies a subnet of sixteen unique internet routable static IP addresses with a minimum connection speed of 2 Gigabits Per Second. The contractor must respond via email or phone within 4 hours of initial contact by the government Technical Representative to resolve service loss, intermittent issues, degradation, or signal loss during normal business hours, and must notify the TR if service cannot be restored within 24 hours. Service interruptions exceeding 24 hours trigger pro-rata credit adjustments at 1/30 of monthly billing per day of interruption.

Period of performance spans five years, beginning January 10, 2027, consisting of one base year (January 10, 2027 through January 9, 2028) and four option years extending through January 9, 2033. Maintenance and warranty coverage for all Internet Service Equipment must be included and commence at installation. The contractor is responsible for all infrastructure, distribution systems, equipment, devices, hardware, and software systems; delivery with 72-hour notice; documentation and training of government personnel; removal and disposal of installation-related trash; and compliance with facility security policies and procedures.