Intent to Sole Source: SLA for Televic Microphone System

Closed Special Notice Posted

Solicitation number
ACQ-26-0868
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Alexandria, Virginia 22314, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The US Patent and Trademark Office issued an intent to sole source a Service Level Agreement for maintenance and support of an installed Televic microphone system at the Global Intellectual Property Academy, with a justification submission deadline of June 4, 2026. The USPTO is exempt from the Competition in Contracting Act under the Alternative Competition Method per the Patent and Trademark Office Efficiency Act, and market research determined that only Televic Conference US Corporation (7008 Virginia Manor Road, Beltsville, Maryland 20708) can meet the brand name requirement. The SLA covers maintenance, troubleshooting, repair, remote diagnostics, onsite support for unresolved incidents, spare parts management, and replacement of proprietary Televic components. Services include response time commitments ranging from 1 hour (Severity 1 critical failures requiring onsite arrival within 4 business hours) to 3 business days (Severity 4 minor issues), plus quarterly performance reporting, firmware and software update planning, emergency backup contingency provisions, and root cause analysis. Performance occurs at Madison East Building, 600 Dulay Street, Alexandria, Virginia, under a base year plus two option years (one year and six months). Personnel must comply with customer site security requirements and background check policies.

Notice text

FOR INFORMATIONAL PURPOSES ONLY


PTAG Part 6.1.1 Synopsis – Intent to Sole Source


The United States Patent and Trademark Office (USPTO), Office of Policy and International Affairs (OPIA), and the Global Intellectual Property Academy (GIPA) has a brand name justification requirement for a Service Level Agreement (SLA) for the already installed and existing Televic Mic System used for Simultaneous Interpretation in the GIPA Academy. This requirement will ensure secure, available, and fully operational audio/conference capability for scheduled and ad-hoc meetings, including interpretation functionality where applicable. The requirement shall provide maintenance, troubleshooting, repair of hardware, remote (via phone or email) diagnostics, remediation where feasible, onsite support for incidents that cannot be resolved remotely, spare parts management, and replacement for covered components which are proprietary from Televic. The Vendor shall provide all labor, supervision, materials, tools, test equipment, transportation, and Original Equipment Manufacturer-authorized services necessary to maintain and support the Televic Confide system.


For this procurement, the USPTO is exempt from the Competition in Contracting Act (CICA) as the subject requirement is being procured using the Alternative Competition Method in accordance with the Patent and Trademark Office Acquisition Guidelines (PTAG) and the Patent and Trademark Office Efficiency Act 35 U.S.C. 2(b)(4)(A). The full text is located here: https://federalregister.gov/a/2013-24316.


In accordance with PTAG 6.1.1, the USPTO conducted market research which included posting a “for information only” intent to sole source to SAM.gov. The results indicate that only Televic Conference US Corporation 7008 Virginia Manor Road, Beltsville, MD 20708 can meet this brand name USPTO requirement.


Televic Conference US Corporation is uniquely qualified to perform this requirement since the system installed is Televic. Engaging another vendor would require substantial increased costs, and potential risk to performance due to the lack of access to the proprietary items. Televic Conference US Corporation is the only brand and responsible source capable of fulfilling this requirement within the required timeframe and without incurring unnecessary cost or risk to the proprietary components of the Government.
Consequently, per PTAG 6.1.1 (d) the USPTO intends to negotiate and award a firm fixed price contract with Televic Conference US Corporation. This requirement utilizes NAICS code 334310 and has a period of performance of base and two option years.
This notice of intent is not a request for competitive proposals nor will a solicitation be issued to the public. Any questions regarding this notice must be submitted in writing via email to the following point of contact or alternate point of contact no later than 2:00 PM EST on 06/4/2026.


Point of contact: Joy Pitts, Contracting Officer, Joy.Pitts@uspto.gov
Alternate point of contact: Emalee Gawrelski, Contracting Officer, Emalee.Gawrelski@uspto.gov
NO PHONE CALLS PLEASE

Files

File Type Posted
SOW for Televic Mic System.pdf PDF

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