Intent to sole source: press ganey

Closed Special Notice Posted

Solicitation number
IHS1509700
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Chinle, Arizona 86503, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Health and Human Services Indian Health Service, specifically the Navajo Area Indian Health Service located in Chinle, Arizona, has issued a Special Notice of Intent to Award a Sole Source Purchase Order to Press Ganey. The notice pertains to Quality Management Department services for Patient Experience Survey Services across multiple healthcare locations including Chinle, Pinon Health Center, and Tsaile Health Center. This sole source procurement will cover inpatient and outpatient patient experience surveys required by the Center for Medicaid and Medicare Services. The contract is classified under NAICS code 541611 for Administrative Management and General Management Consulting Services, with a small business size standard of $21.5 million. Press Ganey is being identified as the only organization uniquely qualified to provide these essential services without interruption.

The primary objective of this Special Notice is to maintain continuous patient experience survey capabilities across the Chinle Service unit's healthcare facilities. The anticipated contract period includes a base year and one additional option year for survey services. Contractors are advised that this is not a competitive solicitation, and any responses must provide clear evidence that competition would be advantageous to the government. The deadline for submissions is April 9, 2025, and respondents should note that the government is not obligated to acknowledge or provide feedback on submissions. No proprietary, classified, confidential, or sensitive information should be included in any response. If no affirmative written response is received by the closing date, the contract will be issued without further notice. The government retains sole discretion in determining whether to compete the procurement and reserves the right to use any non-proprietary technical information in potential future solicitations.

Notice text

Notice of Intent to Award / Sole Source (Below SAT)

In accordance with (FAR) 13.106-1(b)(1)(i), the Navajo Area Indian Health Service, Chinle Comprehensive Health Care Facility, Chinle, Arizona 86503 intends to award a non-competitive, sole sourced purchase order to Press Ganey for Quality Management Department to maintain compliance with Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) to provide Patient Experience Survey Services for the Chinle Service unit to include multiple locations; Chinle, Pinon Health Center and Tsaile Health center clients Inpatient HCAHPS and Outpatient CAHPS (including ambulatory clinics, emergency department, and ambulatory surgery), which is required by the Center for Medicaid and Medicare Services.

The anticipated period of performance is a base period of one year from the date of award with base + 1 Option Year for patient experience survey services. The applicable North American Industry Classification System (NAICS) code assigned to this procurement is 541611 Administrative Management and General Management Consulting Services with a small business size standard of $21.5 million.

The Proposed Contractor is the only organization uniquely qualified to provide the required services to ensure that there is no interruption in services that could impact direct patient care.

This notice of intent to award a sole source contract is not a request for competitive proposals. There will be no solicitation available for competitive quotes. Any response to this notice must show clear and convincing evidence that competition would be advantageous to the Government. Respondents are advised that the Government is under no obligation to acknowledge receipt of the information received or provide feedback to respondents with respect to any information submitted.  If no affirmative written response is received by Closing Date/Time, the contract will be issued without further notice.

A determination by the Government not to compete the proposed procurement base upon responses to this notice is solely within the discretion of the Government. Information received will be considered solely for the purpose of determining whether to conduct a competitive procurement in the future.  Any solicitation resulting from the analysis of information obtained will be announced to the public in Federal Business Opportunities in accordance with the FAR Part 5. However, responses to this notice will not be considered adequate responses to a solicitation. No proprietary, classified, confidential, or sensitive information should be included in your response. The Government reserves the right to use any non-proprietary technical information in any resultant solicitation(s).

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