Intent to award sole source-mitel software assurance renewal agreement

The Western Area Power Administration (WAPA), Desert Southwest region, has published a Notice of Intent to Award a sole source contract for Mitel software assurance and support services. The contracting officer intends to award this contract to Pacific Office Automation Inc., a Mitel Approved Partner located in Beaverton, Oregon. This special notice is not a competitive solicitation; however, other firms believing they can meet the requirements may submit written notification to challenge the sole source determination. The contract falls under NAICS code 541519 (Information Technology Value Added Resellers) and is classified as a support service for professional engineering and technical work. WAPA posted this notice on October 23, 2025, and the agency will proceed with the award to Pacific Office Automation unless competing responses are received.

The purpose of this contract is to provide annual renewal of software assurance and maintenance for WAPA's legacy Mitel ASUs, Mitel MXe III Controllers, and ASU II analog service units deployed across all Desert Southwest regional facilities. The contract is valued at approximately $1 million on a firm-fixed-price basis for a one-year period of performance and will provide access to new software releases, updates, and technical support resources. Interested contractors must submit written responses by October 28, 2025, at 5:00 pm ET via email to the contract specialist, Georgette Reyes-Wiltz, at reyeswiltz@wapa.gov; telephone inquiries will not be accepted. To be eligible, firms must demonstrate capability to provide Mitel software assurance and support services equivalent to those currently delivered by an authorized Mitel service provider. The justification for sole sourcing indicates that changing vendors would require a complete system overhaul, making Pacific Office Automation the most cost-effective solution for maintaining WAPA's existing communication infrastructure.