Single Source Justification 26WA158484 v2_redacted.pdf
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- Solicitation number
- 26WA158484
About this file
This document is a Single Source Justification for the Western Area Power Administration (WAPA), Desert Southwest (DSW) region. The procurement is for an annual renewal of Mitel VoIP phone system software assurance and support, with Pacific Office Automation (POA) as the sole authorized vendor. The contract will be firm-fixed price and is valued at approximately $1 million.
The justification details that Mitel is the manufacturer of DSW's standard VoIP phone system, and POA is the authorized regional Mitel service company since July 2019. The software assurance support package provides access to software updates, new functionality, and ongoing technical support for DSW's legacy Mitel ASUs and MXe III Controllers. Changing vendors would require a complete overhaul of DSW's phone systems, making POA the most practical and cost-effective solution for maintaining their communication infrastructure.
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Single Source Justification
Western Area Power Administration
FAR 13.106-1(b)(1), Simplified Acquisitions
PR 26WA158484
Mitel Software Assurance and Support
1. Identification of the agency and the contracting office.
Department of Energy, WAPA, Desert Southwest (DSW), 615 South 43rd Ave, Phoenix, Arizona 85009
2. Description of supply or service required to meet the agency’s needs.
This sole source procurement action is to procure the annual renewal for Mitel VoIP phone system software assurance and support.
Firm-fixed price is the anticipated type of resultant contract.
3. The rationale or circumstances for limiting competition.
Reasons for limiting competition: Mitel is the manufacturer of DSW’s standard VoIP phone system used throughout the DSW Region. Pacific Office Automation (POA) is the authorized Regional Mitel service company for software assurance and technical support. POA took over as the Mitel vendor of record in
July 2019 and have been the authorized vendor for the DSW region since then. POA provides Mitel software assurance, a support package, that is designed to protect DSW’s legacy Mitel ASUs and Mitel
MXe III Controllers and ASU II analog service communication units. This support package provides access to software updates, new functionality, and ongoing technical support. POA is equipped with certified Mitel technicians capable of troubleshooting and resolving complex technical issues. POA has direct knowledge of DSW’s Mitel communication systems and functionality. The software assurance support package must be compatible with what is already installed and in use in DSW Regional
Systems. Seeking another source would require a complete overhaul of DSW’s phone systems for compatibility with their software assurance support package. DSW’s financial investment will be approximately 1 million dollars.
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