Intent to Award Sole Source - Callegra Voicemail Maintenance
Closed Special Notice Posted
- Agency
-
Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 561421 Telephone Answering Services
- Place of performance
- Fort Leonard Wood, Missouri 65473, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Defense, through Army Contracting Command-Aberdeen Proving Ground, Fort Huachuca Division, issued a notice of intent to award a sole-source contract for Callegra Voicemail System maintenance and software upgrades at Fort Leonard Wood, Missouri, with a capability statement deadline of September 8, 2026, at 09:00 AM MST. The contracting office intends to award to Callware Technologies Inc., classified as a small business under NAICS 561421, based on that company's status as the manufacturer and sole known source capable of supporting the proprietary Lochbox/Callegra system.
The requirement covers Level Two sustainment services, on-site service as determined necessary, free version upgrades when available, and enhanced services labor at no additional charge if sustainment services are current. The system operates on JITC-certified Windows 2019 software and Microsoft SQL 2019 server software, supports up to 1,000,000 voicemail boxes, and provides interoperability with LSC, End Office, Small End Office, PBX1, and PBX2 systems currently fielded within DOD and United States Government facilities, with IPv6 compliance capability. Market research confirmed no alternative vendors possess capability to support this specific installed system. Replacement with another system would incur estimated acquisition cost of $163,352.00 plus recurring annual Level II maintenance renewal costs of $21,880.00, in addition to transition and integration expenses. Interested parties may submit capability statements to christin.n.rocker.civ@army.mil. Performance location is Fort Leonard Wood, Missouri.
Notice text
- Callegra.UC 6.25 JITC Certified
- Windows 2019 software on each of the Callegra.UC servers
- Microsoft SQL 2019 server software for the Database server.
- Multi-manufacturer simultaneous connectivity in addition to interoperability with any LSC, End Office, Small End Office, PBX1 or PBX2 currently fielded within the DOD and United State Government facilities.
- Up to 1,000,000 voicemail boxes on any single Callegra.UC DataCenter server that can be grown to support thousands of voicemail ports per system with no charges applicable on a per User basis.
- The DataCenter allows for easy and centralized or de-centralized administration either through the Management Console or the Microsoft Remote Desktop (FIPS Compliant).
- UC systems is compatible with IPv6 compliance mandates
- UC’s architecture built on industry standard software from Microsoft and associated development environments.
- Level Two Sustainment
- On-site service, if necessary, as determined by CTI’s Enhanced Services technicians and requested by Fort Leonard Wood.
- Enhanced Services labor without additional charge if sustainment services are current at the time the on-site service is required.
Free Callegra.UC version upgrades when available
- Callegra.UC 6.25 JITC Certified
- Windows 2019 software on each of the Callegra.UC servers
- Microsoft SQL 2019 server software for the Database server.
- Multi-manufacturer simultaneous connectivity in addition to interoperability with any LSC, End Office, Small End Office, PBX1 or PBX2 currently fielded within the DOD and United State Government facilities.
- Up to 1,000,000 voicemail boxes on any single Callegra.UC DataCenter server that can be grown to support thousands of voicemail ports per system with no charges applicable on a per User basis.
- The DataCenter allows for easy and centralized or de-centralized administration either through the Management Console or the Microsoft Remote Desktop (FIPS Compliant).
- UC systems is compatible with IPv6 compliance mandates
- UC’s architecture built on industry standard software from Microsoft and associated development environments.
- Level Two Sustainment
- On-site service, if necessary, as determined by CTI’s Enhanced Services technicians and requested by Fort Leonard Wood.
- Enhanced Services labor without additional charge if sustainment services are current at the time the on-site service is required.
Free Callegra.UC version upgrades when available
Files
| File | Type | Posted |
|---|---|---|
| B.01 - Special Notice -NOI to Award SS.docx | DOCX document |
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