B.01 - Special Notice -NOI to Award SS.docx

NOTICE OF INTENET TO AWARD SOLE SOURCE

– Callegra Voicemail Maintenance, Fort Leonard wood, MO-

The Army Contracting Command-Aberdeen Proving Ground (ACC-APG), Fort Huachuca Division intends to award a sole-source contract under the authority 10 U.S.C. 3204(a)(1) and RFO FAR 6.103-1 - Only one responsible source and no other supplies or services will satisfy agency requirements to Callware Technologies Inc. located at 8871 S. Sandy parkway Suite 200 Sandy, Utah 84070-6430. The requirement is for Fort Leonard Wood, MO:

The Government intends to award a sole source contract to Callware Technologies for the required software upgrade and maintenance support of the Lochbox/Callegra Voicemail System currently installed at Fort Leonard Wood.

The Lochbox/Callegra Voicemail System is the installation’s existing voicemail solution and was deployed during the I3MP VoIP Initiative. The system is already integrated into the Fort Leonard Wood telecommunications environment and remains necessary to support ongoing mission requirements. Continued support of the existing system is required to maintain operational capability and continuity of service.

Callware Technologies is the manufacturer of the Lochbox/Callegra Voicemail System and is the only known source capable of providing the required maintenance and software upgrade for this specialized system. According to the information available, Callware Technologies provides all maintenance for this system and does not utilize distributors or other third-party vendors to provide maintenance support. As a result, no other source has been identified that can meet the Government’s requirement for this specific installed system.

Market research did not identify any vendors with the capability to provide the required software upgrade and maintenance services for the Lochbox/Callegra Voicemail System. Due to the highly specialized nature of the requirement and the proprietary characteristics of the installed system, no other responsible source was found that could provide the required support without requiring replacement of the current solution.

The Callegra solution was originally selected under the I3MP effort because it exceeded applicable STIG and Army security requirements. Maintaining the current system through the original manufacturer supports continued operation of a solution that was selected to satisfy the Government’s security and technical requirements.

Award to any other source would result in substantial additional costs to the Government and would not reasonably meet the Government’s needs. If another source were pursued, the Government would be required to acquire a replacement system at an additional estimated cost of $163,352.00. In addition, the Government would incur recurring annual Level II maintenance renewal costs of $21,880.00, as well as potential transition, integration, and service disruption impacts associated with replacing the current installed voicemail system.

For these reasons, Callware Technologies is the only source reasonably available to satisfy the Government’s requirement for the Lochbox/Callegra Voicemail System software upgrade and maintenance support at Fort Leonard Wood. Callware Technologies is considered a small business under NAICS 561421, Telephone Answering Services.

Acknowledgement of receipt of responses will not be made, nor will respondents be notified of the evaluation of the information received. Interested parties may express interest and provide a capability statement no later than 08 September 2026, 09:00 AM MST. Responses should be addressed to christin.n.rocker.civ@army.mil

Contracting Office Address:

ACC-APG, Huachuca Division Building 61801, Room 3413 Fort Huachuca, AZ 85613-7070

Place of Performance:

Fort Leonard Wood, MO 65473

Primary Point of Contact: Christin Rocker Purchasing Agent christin.n.rocker.civ@army.mil Phone: (520) 692-1502