Integrated Voice Services, Hampton Roads, VA

The Department of the Navy Naval Supply Systems Command is seeking qualified providers of integrated voice services for defense activities in the Hampton Roads, VA area. The procurement focuses on central office-based dial tone facilities for Naval Station Norfolk, Naval Support Activity Hampton Roads, Lafayette River Annex, and Joint Expeditionary Base Little Creek/Fort Story, supporting Naval Computer and Telecommunications Area Master Station Atlantic (NCTAMS LANT). Potential contractors must be registered in SAM.GOV, provide a capability statement with relevant past performance from the last 5 years, and submit a response limited to 8 pages using 12-point font. The Sources Sought announcement, posted on March 4, 2025, requires responses by March 11, 2025, at 3:30 PM via email to James Keegan and Christopher Whiteside. Evaluation will consider company details, CAGE code, business size status, rough order of magnitude pricing, and potential NAICS code modifications.

The contract opportunity is not set aside for any specific business category and is open to Wired Telecommunications Carriers with up to 1,500 employees. The proposed contract covers approximately 17,340 telephone numbers at Naval Station Norfolk and 4,832 telephone numbers at JEBLC/FT Story, with a period of performance from August 1, 2025, through July 31, 2030. Key service requirements include providing analog and ISDN telephone service, Centrex voice messaging, automated voice mail, infrastructure maintenance, and trouble resolution within 3-8 hours depending on priority. The contractor must support transition from the current contract, provide monthly billing and activity reports, and ensure personnel meet security requirements including background investigations. As of March 1, 2025, Defense Switched Network interoperability will end, with subsequent long-distance calls routed through Commercial Voice Services.