Instructional Course Design, Maintenance, and Faculty Support Services

The Naval Supply Systems Command seeks instructional course design, development, maintenance, and faculty support services for the U.S. Naval Community College, with proposals due August 27 and Step One experience submissions due August 14. The procurement is a total small business set-aside using a two-step streamlined source selection process.

Place of performance is entirely virtual. The NAICS code is 611710, Educational Support Services; PSC is U008, Education/Training—Training/Curriculum Development. Contractor personnel must possess a minimum Secret security clearance; those without active Secret or Top Secret clearances require contractor-funded background investigations (NACI with FBI fingerprint checks).

Minimum qualifications include seven years of demonstrated experience developing online asynchronous and competency-based courses, designing faculty development and student success programs, applying andragogical best practices for adult learners, and operating Learning Management Systems at scale. The contractor must deliver a minimum of one course and up to four courses per academic year. Services include 24/7 technical helpdesk support across email, live chat, phone, and web forms; course content maintenance updating up to 20 percent of course content every ten weeks; provision of a ticketing system license with maximum two Government user licenses; and weekly technical support and progress reports.

The contract is Firm Fixed Price with a base period of 12 months beginning September 30, 2026, plus four optional 12-month periods and one 6-month extension, totaling 54 months of potential performance. Government-estimated staffing is 4,480 hours annually (640 hours Program Manager, 1,920 hours each Instructional Designer I and II). Evaluation weighs Management Approach and Past Performance equally, both of which must rate Acceptable or higher for award consideration. Amendment 0001 was effective August 25, 2026. Submit Step One experience descriptions and all correspondence to Mr. Samyar Bukovcan at samyar.s.bukovcan.civ@us.navy.mil.