Information Technology Support Services
Closed Pre-Solicitation Posted
- Solicitation number
- 106924B1844
- Agency
- Office of Acquisition Management Department of State
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541512 Computer Systems Design Services
- PSC
- R799 Support- Management: Other
- Place of performance
- Virginia 22209, United States
- Points of contact
-
- Amber Gray grayal@state.gov (771) 204-7097
- Lisa Pizarro pizarrol1@state.gov (202) 524-6793
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of State's Office of Acquisition Management is seeking Information Technology Support Services (ITSS) for the Bureau of Diplomatic Security through a pre-solicitation Request for Information (RFI). The procurement will focus on software design, development, onsite deployment, sustainment support, operations, and maintenance services for various logistics systems and applications supporting multiple DS offices including Defensive Equipment & Armored Vehicle Division, Office of Chief Technology Officer, and others. Potential contractors must provide comprehensive capability statements that include company information, DUNS/CAGE codes, business size status, relevant experience, GSA schedules, talent acquisition approaches, pricing models, key performance indicators, and cybersecurity practices. Responses are due by February 21, 2025, at Noon EST and must be submitted via email to Lisa Pizarro and Amber Gray. All vendors must be registered in SAM.gov and must specifically address the attached Draft Performance Work Statement to be considered for evaluation.
The pre-solicitation notice indicates no specific set-aside designation for this contract opportunity. The contract will require security clearances and involves work performed both at government facilities and contractor sites, with 24x7 Tier 1-3 support capabilities. While specific award value is not disclosed, the scope includes development and maintenance of ServiceNow-based applications, geospatial support services, data analytics, customer support services, and system integrations. Contractors will be expected to manage defects at their own cost, implement automated testing, and maintain specified system latency requirements. The work will involve supporting current logistics systems and applications, as well as potential future technologies adopted by the government to improve enterprise-wide business systems. Deliverables will include transition plans, work plans, status reports, program reviews, and knowledge transfer documentation.
Notice text
(This is not a solicitation) This Request for Information (RFI) is issued solely for market research and planning purposes.
The Contractor shall provide software design, development, onsite deployment and sustainment support, operations, and maintenance services in support of current listed DS Program Office logistics systems and applications. In addition, the contractor must support any future technologies that are adopted by the government to improve enterprise-wide business systems, to include database development and management, change management, and program support.
Attached is the Request for Information dated January 31, 2025, and the Draft Performance Work Statement (PWS) dated January 28, 2025. Please respond In Accordance With (IAW) the RFI attached.
Attachments
| File | Type | Posted |
|---|---|---|
| ITSS Draft PWS dated January 28 2025.pdf | ||
| ITSS Request for Information dated January 31 2025.pdf |
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