Indian Health Service - Cisco Network Equipment and Software Maintenance
Closed Solicitation Posted
- Solicitation number
- IHS1527890
- Agency
- Not on record
- Responses due
- Set-aside
- Buy Indian
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Albuquerque, New Mexico, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Indian Health Service seeks a 12-month maintenance contract for Cisco network equipment and software support, with responses due August 18, 2026, and questions due August 14, 2026. This procurement is set-aside 100% for Indian Small Business Economic Enterprise (ISBEE) vendors only; responses from non-ISBEE vendors will be deemed unresponsive and not evaluated.
Place of performance is Albuquerque, New Mexico and Rockville, Maryland. The contractor must be an authorized Cisco distributor or reseller and provide access to Cisco's Technical Assistance Center, next business day hardware replacement, software updates for major and minor releases, Software Application Support Service with Upgrades (SASU), and software subscription renewals. The equipment inventory includes approximately 87 Cisco network devices: 2 wireless controllers, 9 routers, 17 switches, 4 Nexus switch models spanning 40+ units, 14 firewalls (FPR1120, FPR2110, FPR2120, FPR2130 models), and 1 Catalyst Center Appliance. Software maintenance covers four Cisco FPR1120 firewalls and four Cisco FPR2120 firewalls with one-year Threat Defense Threat and Malware licenses, Cisco ISE Virtual Machine maintenance, and LiveAction LiveNX license support for 200 interfaces.
The NAICS code is 541519, Other Computer Related Services; PSC is 7B22, IT and Telecom – Compute: Servers. Award will be made on a Lowest Price Technically Acceptable basis. Quoters must submit proof of Cisco authorization, company information including UEI and CAGE Code, current SAM registration confirmation, and the IEE Representation Form. Offerors must maintain ISBEE eligibility at offer submission, contract award, and throughout performance, with immediate notification to the Contracting Officer if eligibility status changes.
Notice text
5 versions
Update #5 · Latest ·
IHS requires a maintenance contract to provide hardware and software support for the Cisco network equipment used on the network. The maintenance contract will provide IHS with:
- Access to Cisco’s Technical Assistance Center (TAC) for technical support.
- Next business day replacement for defective hardware devices.
- Software updates for both major and minor software releases.
- Software Application Support Service with Upgrades (SASU) for relevant products.
- Software subscription renewals for relevant products.
This requirement is set-aside 100% for Indian Small Business Economic Enterprise (ISBEE) vendors ONLY. Responses from other than ISBEE vendors will be deemed unresponsive, and will not be evaluated for award. See RFQ attached for information pertaining to quote submission instructions, evaluation, award information, and terms and conditions.
See Attachments: Statement of Work and Attachment 1 - Network Equipment Maintenance Contract - Equipment List v2 for further details. Added current software expiration dates and information to version 4 of the Equipment List.
The Software Tab requests Software Subscription Linces for the 4 Cisco FPR1120 firewalls and 4 FPR2120 firewalls. These firewalls also require hardware maintenance, and their serial numbers are in the Hardware tab and pasted below.
For these firewall models, we need the “Threat Defense Threat and Malware License” license subscription. Cisco sell 1 year license subscriptions for these capabilities. The service duration is for 12 months.
From the Hardware Tab
Firewall JMX2342X0C5 FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2342X0CG FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2343X2FX FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2344X0CC FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2223Y058 FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Firewall JMX2223Y05G FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Firewall JMX2224Y07T FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Firewall JMX2224Y085 FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Update #4 ·
IHS requires a maintenance contract to provide hardware and software support for the Cisco network equipment used on the network. The maintenance contract will provide IHS with:
- Access to Cisco’s Technical Assistance Center (TAC) for technical support.
- Next business day replacement for defective hardware devices.
- Software updates for both major and minor software releases.
- Software Application Support Service with Upgrades (SASU) for relevant products.
- Software subscription renewals for relevant products.
This requirement is set-aside 100% for Indian Small Business Economic Enterprise (ISBEE) vendors ONLY. Responses from other than ISBEE vendors will be deemed unresponsive, and will not be evaluated for award. See RFQ attached for information pertaining to quote submission instructions, evaluation, award information, and terms and conditions.
See Attachments: Statement of Work and Attachment 1 - Network Equipment Maintenance Contract - Equipment List v2 for further details. Added current software expiration dates to version 3 of the Equipment List.
The Software Tab requests Software Subscription Linces for the 4 Cisco FPR1120 firewalls and 4 FPR2120 firewalls. These firewalls also require hardware maintenance, and their serial numbers are in the Hardware tab and pasted below.
For these firewall models, we need the “Threat Defense Threat and Malware License” license subscription. Cisco sell 1 year license subscriptions for these capabilities. The service duration is for 12 months.
From the Hardware Tab
Firewall JMX2342X0C5 FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2342X0CG FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2343X2FX FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2344X0CC FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2223Y058 FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Firewall JMX2223Y05G FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Firewall JMX2224Y07T FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Firewall JMX2224Y085 FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Update #3 ·
IHS requires a maintenance contract to provide hardware and software support for the Cisco network equipment used on the network. The maintenance contract will provide IHS with:
- Access to Cisco’s Technical Assistance Center (TAC) for technical support.
- Next business day replacement for defective hardware devices.
- Software updates for both major and minor software releases.
- Software Application Support Service with Upgrades (SASU) for relevant products.
- Software subscription renewals for relevant products.
This requirement is set-aside 100% for Indian Small Business Economic Enterprise (ISBEE) vendors ONLY. Responses from other than ISBEE vendors will be deemed unresponsive, and will not be evaluated for award. See RFQ attached for information pertaining to quote submission instructions, evaluation, award information, and terms and conditions.
See Attachments: Statement of Work and Attachment 1 - Network Equipment Maintenance Contract - Equipment List v2 for further details. Added information about LiveAction Licenses to version 2 of the Equipment List.
The Software Tab requests Software Subscription Linces for the 4 Cisco FPR1120 firewalls and 4 FPR2120 firewalls. These firewalls also require hardware maintenance, and their serial numbers are in the Hardware tab and pasted below.
For these firewall models, we need the “Threat Defense Threat and Malware License” license subscription. Cisco sell 1 year license subscriptions for these capabilities. The service duration is for 12 months.
From the Hardware Tab
Firewall JMX2342X0C5 FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2342X0CG FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2343X2FX FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2344X0CC FPR1120-NGFW-K9 Cisco Firepower 1120 Security Appliance
Firewall JMX2223Y058 FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Firewall JMX2223Y05G FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Firewall JMX2224Y07T FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Firewall JMX2224Y085 FPR2120-NGFW-K9 CiscoFirepower2120SecurityAppliance
Update #2 ·
IHS requires a maintenance contract to provide hardware and software support for the Cisco network equipment used on the network. The maintenance contract will provide IHS with:
- Access to Cisco’s Technical Assistance Center (TAC) for technical support.
- Next business day replacement for defective hardware devices.
- Software updates for both major and minor software releases.
- Software Application Support Service with Upgrades (SASU) for relevant products.
- Software subscription renewals for relevant products.
This requirement is set-aside 100% for Indian Small Business Economic Enterprise (ISBEE) vendors ONLY. Responses from other than ISBEE vendors will be deemed unresponsive, and will not be evaluated for award. See RFQ attached for information pertaining to quote submission instructions, evaluation, award information, and terms and conditions.
See Attachments: Statement of Work and Attachment 1 - Network Equipment Maintenance Contract - Equipment List v2 for further details. Added information about LiveAction Licenses to version 2 of the Equipment List.
Update #1 ·
IHS requires a maintenance contract to provide hardware and software support for the Cisco network equipment used on the network. The maintenance contract will provide IHS with:
- Access to Cisco’s Technical Assistance Center (TAC) for technical support.
- Next business day replacement for defective hardware devices.
- Software updates for both major and minor software releases.
- Software Application Support Service with Upgrades (SASU) for relevant products.
- Software subscription renewals for relevant products.
This requirement is set-aside 100% for Indian Small Business Economic Enterprise (ISBEE) vendors ONLY. Responses from other than ISBEE vendors will be deemed unresponsive, and will not be evaluated for award. See RFQ attached for information pertaining to quote submission instructions, evaluation, award information, and terms and conditions.
See Attachments: Statement of Work and Attachment 1 - Netwrok Equipment Maintenance Contract - Equipment List for further details.
Files
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